Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Riley Somerset

Fremantle,WA

Summary

I have worked as a junior in both retail and hospitality since 2016. I originally worked alongside my mother at blue ginger deli, which is why i was able to start working at such a young age. I worked for 3 years at blue ginger where i started with small jobs of just cleaning and stocking shelves, by the time i left i was interacting with customers and had more responsibility. I then went on to work at white elephant which has increased my skills with customers and the handling of all situations. With a lot of foreign customers i have learnt to resolve conflicts and be aware of different needs. I completed work placement through school at my local aged care home, where i was offered a job. I have a strong passion caring for people, so found this job perfect for my interests. I picked work back up at blue ginger a couple days after school, so that i was able to save money for university. I have recently moved to Fremantle, to study nursing and midwifery at the University Of Notre Dame.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Aged Care Worker

Baptistcare Mirrambeena
01.2023 - 02.2024
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Completed regular check-ins and progress report for each client.

Retail

Blue Ginger Fine Foods
08.2016 - 06.2023
  • Worked effectively in fast-paced environments.
  • Gained strong leadership skills by managing projects from start to finish.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Skilled at working independently and collaboratively in a team environment.

Cafe Worker

White Elephant Beach Cafe
05.2019 - 11.2022
  • Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
  • Participated in staff meetings and training sessions to continuously improve skills and stay updated on company policies.
  • Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Education

High School Diploma -

Margaret River Senior High School
Margaret River, WA
11.2022

Cert IV Preparation For Health And Nursing - Nursing

South Regional TAFE
Margaret River, WA
11.2021

Skills

  • Personal Hygiene Assistance
  • Flexible Schedule
  • Compassionate Care
  • Multitasking and Organization
  • Respectful and Compassionate
  • Verbal and written communication skills
  • Fast Learner

Certification

Certificate III individualised aged care support

Certificate IV preparation of nursing and health

Graduation certificate year 12

Timeline

Aged Care Worker

Baptistcare Mirrambeena
01.2023 - 02.2024

Cafe Worker

White Elephant Beach Cafe
05.2019 - 11.2022

Retail

Blue Ginger Fine Foods
08.2016 - 06.2023

High School Diploma -

Margaret River Senior High School

Cert IV Preparation For Health And Nursing - Nursing

South Regional TAFE
Riley Somerset