Riley Tucker

Jesmond,NSW

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

years of professional experience

Certification

Work History

Senior Sales Assistant

RYFT Jesmond

10.2020 - Current

Ensuring accurate inventory counts for over 300 items by counting stock and timely identifying and reconciling and discrepancies
Proactively assist over 100 customers per shift by answering questions, providing merchandise expertise, processing orders, and handling payments
Anticipated customer needs, providing them with excellent customer service while upholding brand standards
Accepted and processed cash, check and card payments.
Provided customers with detailed information about products while learning about personal needs, budget and desires of each person.
Assisted customers with prompt and polite support in-person and via telephone.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Established rapport with customers using active listening and interpersonal skills.

Education

Year 12 High School Certificate -

Callaghan College Jesmond Senior

Jesmond NSW

11.2019

Skills

Loyalty Programs
Cash Register Operation
Administering Social Media Accounts
Stocking and Replenishing

Opening and Closing Procedures
Customer Needs Assessment
Answering Customer Questions
Customer Relations