Rima Abboud
Sydney,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
As a strong believer in my marionite faith I believe I am morally and ethically connected to my religion and in particular St Charbel parish and college.
Overview
23
23
years of professional experience
Work History
Canteen Manager
Bon Appetit
Peakhurst
01.2021 - Current
- Managed daily operations of cafeteria, including customer service, food preparation and inventory management.
- Developed and implemented policies to ensure cost-effective operation of cafeteria.
- Trained and supervised cafeteria staff on proper food handling techniques, safety procedures and customer service standards.
- Ensured compliance with health codes and regulations in the cafeteria kitchen.
- Established menus and monitored quality of food served in cafeteria.
- Ordered necessary supplies for the efficient operation of the cafeteria.
- Resolved customer complaints promptly to maintain a positive relationship with students.
- Monitored cash registers at end of shift to ensure accuracy in accounting for all sales transactions.
Organizational Manager
RAMS home loans
01.2008 - 12.2010
- Developed and implemented effective strategies to improve organizational performance.
- Managed daily operations, including budgeting, staff scheduling and customer service.
- Analyzed data to identify trends and opportunities for process improvement.
- Collaborated with senior management on strategic planning initiatives.
- Ensured compliance with internal policies, procedures and standards of practice.
- Planned and coordinated team meetings, conferences and special events.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
ANZ Superannuation Administration
ANZ
02.2002 - 11.2007
- Provided technical advice and support to clients regarding their superannuation entitlements.
- Processed applications for superannuation withdrawals, retirement income streams and death benefits.
- Prepared required documentation for rollovers between different types of superannuation funds.
- Ensured that all paperwork was completed accurately and submitted in accordance with deadlines.
Education
Bachelor of Commerce - Management
Western Sydney University
Sydney, NSW12.2001
High School Diploma -
Nazareth Girls Bankstown
11.1998
Skills
- Time Management
- Verbal Communication
- Written Communication
- Planning
- Customer Relations
- Decision-Making
- Research
- MS Office
- Multitasking
- Problem Resolution
- Analytical Thinking
- Flexible and Adaptable
Languages
English
Professional
Arabic
Professional
References
References available upon request.
Timeline
Canteen Manager
Bon Appetit
01.2021 - Current
Organizational Manager
RAMS home loans
01.2008 - 12.2010
ANZ Superannuation Administration
ANZ
02.2002 - 11.2007
Bachelor of Commerce - Management
Western Sydney University
High School Diploma -
Nazareth Girls Bankstown