Rimahan Tuakana
Wyndham Vale,VIC
Summary
My ability to learn, adapt and grow has allowed me the skills to focus on furthering my career path and to strive for absolute greatness. It is with the contribution of both companies (Empire Hospitality and Woolworths Group) that i am confident for the next path in my career, while also acquiring new & improved skills for future endeavours.
Overview
2
2
years of professional experience
Work History
Room Attendant
Empire Hospitality
11.2022 - Current
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Ensured positive guest experiences with prompt response to special requests and additional services.
- Received recognition for exceptional attention to detail while performing room inspections prior to guest arrival.
- Collaborated with front desk staff to address guest concerns, ensuring swift resolutions and overall satisfaction.
- Trained new employees on departmental procedures and provided assistance where necessary.
- Increased overall efficiency by cross-training in other departments as needed during peak seasons or staffing shortages, improving team collaboration efforts throughout the hotel operation process.
Night Shift Filler
Woolworths Group
06.2022 - 05.2024
- Provided excellent customer service when encountering late-night shoppers seeking assistance or guidance.
- Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
- Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.
- Maintained compliance with company policies regarding safety standards, proper lifting techniques, and equipment usage during overnight hours.
- Strengthened teamwork among night shift staff through clear communication and collaboration on shared tasks.
- Optimized efficiency during high-volume periods through effective prioritization of tasks according to urgency.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Updated manuals to reflect amending of rates, rules or regulations.
- Supervised and trained new staff in performing census.
Education
Certificate II In Security Operations -
Kangan Institute
Melbourne, VICYear 12 Graduate -
Wyndham Central College
2022
Skills
- Safety awareness
- Ability to learn and Adapt
- Reliable
- Work Prioritization
- Mentoring and training
- Guest Service and Support
- Team Support and Collaboration
- Work Planning and Organization
- Multitasking and Prioritizing
References
Mii Poko (Empire Hospitality LTD) - Housekeeping Supervisor:
Phone Number: 0410927402
Email Address: mii4eva16@gmail.com
Michelle Shen (Senior Teacher):
Phone Number: 0497414911
Email Address: Xiaoye.shen@education.vic.gov.au
Timeline
Room Attendant
Empire Hospitality
11.2022 - Current
Night Shift Filler
Woolworths Group
06.2022 - 05.2024
Certificate II In Security Operations -
Kangan Institute
Year 12 Graduate -
Wyndham Central College
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