Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Riorden McLean

Glenroy,Vic

Summary

I am a motivated and reliable Crew Coach at McDonald's with over 12 months of experience. I am skilled in coaching new team members, having trained 5 people whilst being a crew coach, all have gone on to become good workers who are reliable. I am known to maintain high standards, and foster a positive work environment. I have proven that I can provide clear training, constructive feedback, and support to enhance performance and ensure excellent customer service. I have a strong knowledge of food safety, workplace safety protocols, and company procedures. Whilst I was employed at my Family Bakery, I worked on weekends and holidays to help out my family and from a young age, I showed I could be relied on to clean dishes, maintain a clean store and serve customers.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Crew Coach

McDonald's
03.2024 - Current


  • Encouraged open communication to build trust and teamwork.
  • Completed modules and shadowed other training shifts to ensure I was training people to a high standard.
  • Set clear role expectations to increase skills and avoid confusion.
  • Created a positive work environment to ensure workers were enjoying themselves.
  • Acted as a support person for workers who were struggling in their first few weeks.
  • Ensured safety protocols were followed to prevent accidents and meet regulations.


Bakery Assistant

Family Business
03.2017 - 08.2022
  • Kept kitchen clean and organized for efficiency and safety.
  • Washed dishes and sanitized prep areas after shifts.
  • Supported team by collaborating and helping with tasks.
  • Stored, labeled, and restocked supplies per safety standards.
  • Decorated baked goods and created appealing product displays.

Education

No Degree - School

Penola Catholic College
Broadmeadows, VIC
11-2026

Skills

  • Task delegation
  • Teamwork and collaboration
  • Multitasking and organization
  • Problem-solving
  • Initiative and Self-motivation
  • Flexible schedule
  • Safety awareness
  • Attention to detail

Accomplishments

  • Supervised team of 4-6 kitchen staff members.
  • Achieved record hours (sales wise) with accuracy and efficiency.
  • Trained new crew members who have now become valuable members of the kitchen group

Certification

First Aid Certificate

VET CERT II OUTDOOR RECREATION


(currently studying)

VET SPORT AQUATICS & RECREATION CERT III 1 & 2

Timeline

Crew Coach

McDonald's
03.2024 - Current

Bakery Assistant

Family Business
03.2017 - 08.2022

No Degree - School

Penola Catholic College
Riorden McLean