Rita Saleem
Sydney,NSW
Summary
Welcoming professional with 5 years of experience in educational, healthcare, and office settings, assisting customers and colleagues. Positive and upbeat attitude while greeting and interacting with customers, answering calls, supporting administrative tasks, and managing inquiries. Experienced in working as a receptionist, a Support Learning Officer with a Certificate in Education from TAFE, and an assistant in the pharmacy industry. Proficient in all Microsoft software and Canva, ensuring accuracy in data entry and maintaining organized filing systems.
Overview
5
5
years of professional experience
Work History
Receptionist
Wetherill Park Medical Centre
01.2023 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Resolved customer problems and complaints.
School Learning Support Officer
William Stimson
01.2022 - 12.2022
- Supported teachers in preparing and organizing classroom materials and setting up effective learning environments.
- Provided individualized and group support to students, including those with special educational needs, to reinforce learning concepts.
- Assisted in maintaining discipline by implementing classroom management strategies and monitoring student behaviour.
- Handled clerical tasks such as photocopying, filing, and maintaining student records; assisted in preparing teaching aids and materials.
- Maintained effective communication with teachers, students, and parents, providing feedback on student progress and classroom activities.
- Supervised students during school excursions and extracurricular activities, ensuring their safety and engagement.
- Participated in training sessions and workshops to stay updated on educational practices and policies.
Assistant
Priceline Pharmacy Wetherill Park
08.2019 - 12.2019
- Provided friendly and efficient service, assisting customers with product selection, inquiries, and purchases.
- Managed point-of-sale transactions, including cash handling, and ensured accurate processing of sales.
- Maintained up-to-date knowledge of pharmacy products, promotions, and services to offer informed recommendations to customers.
- Assisted in stock replenishment, inventory control, and organizing products on shelves to ensure availability and optimal presentation.
- Adhered to pharmacy health and safety standards, ensuring a clean and hygienic environment for customers and staff.
- Supported pharmacists by preparing and packaging medications under supervision and ensuring compliance with regulatory requirements.
- Worked collaboratively with the pharmacy team to meet customer needs and achieve sales targets.
Education
Education
TAFE NSW
NSW11-2022
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- File management
Timeline
Receptionist
Wetherill Park Medical Centre
01.2023 - 12.2024
School Learning Support Officer
William Stimson
01.2022 - 12.2022
Assistant
Priceline Pharmacy Wetherill Park
08.2019 - 12.2019
Education
TAFE NSW
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