Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RITU RITU

BURWOOD,VIC

Summary

Driven Team Leader Manager with a proven track record at a Family Business, enhancing team productivity by over 30% through effective workflow processes and exceptional problem-solving skills. Specializes in motivational techniques and customer relationship management, demonstrating adaptability and professionalism in high-stress situations. Expert in MS Office and staff training, committed to continuous improvement and goal achievement. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning.

Overview

2
2
years of professional experience

Work History

Team Leader Manager

Family Business
01.2022 - Current
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.

Education

MBA - Accounting

Universal Business School
Melbourne, VIC
04.2024

Bachelor of Commerce -

Guru Jambheshwar University
Hisar India
09.2020

Skills

  • Customer Focus
  • Workload Management
  • Motivational Skills
  • Influencing skills
  • Staff Training
  • MS Office
  • Excellent Communication
  • Problem-Solving
  • Multitasking
  • Multitasking Abilities
  • Adaptability and Flexibility
  • Self Motivation
  • Professionalism
  • Continuous Improvement
  • Team Collaboration
  • Organizational Skills
  • Business Administration
  • Relationship Building
  • Team building
  • Time Management
  • Goal Setting
  • Work Planning and Prioritization
  • Customer Relationship Management

Languages

Hindi
Native or Bilingual
English
Native or Bilingual
Punjabi
Professional Working

Timeline

Team Leader Manager

Family Business
01.2022 - Current

MBA - Accounting

Universal Business School

Bachelor of Commerce -

Guru Jambheshwar University
RITU RITU