Ritu Ritu
Cranbourne East,VIC
Overview
4
4
years of professional experience
Work History
Security Officer
Secure Corp
Chadstone Shopping Centre Melbourne VIC
04.2026 - Current
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Investigated suspicious activities and persons to maintain security of premises.
- Issued access cards to authorized personnel to monitor access points.
- Responded promptly to incidents, coordinating with law enforcement when necessary.
- Collaborated with management to develop security policies and improve response strategies.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Security Officer
NPS Security Services
Monash Peninsula Health Franston
04.2026 - Current
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Beauty Therapist
The Beauty Brow and Parlour
Bayside Shopping Centre Franston VIC
02.2026 - Current
- Performed facial treatments, ensuring client satisfaction and skin health improvement.
- Assisted in training junior therapists on best practices for beauty treatments and customer service.
- Enhanced service offerings by introducing new techniques in makeup application and skincare routines.
- Collaborated with team members to streamline appointment scheduling and improve overall workflow efficiency.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Increased salon revenue by upselling additional services and retail products to clients.
- Processed payments, entering sales in register for prompt customer service.
- Implemented successful marketing strategies, attracting new clients through social media promotion and referral programs.
Security Officer
Trident Services
Westfield Southland
11.2025 - Current
- Monitored facility access points to ensure safety and compliance with security protocols.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, coordinating with law enforcement when necessary.
- Assisted in training new security personnel on procedures and emergency response plans.
- Implemented surveillance systems to enhance monitoring capabilities across premises.
- Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
- Collaborated with management to develop security policies and improve response strategies.
- Evaluated incident reports for trends, recommending enhancements to existing security measures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Completed full building and grounds patrols to spot and investigate concerns.
Beauty Therapist
Exquisite Brow and Spa
Melbourne, VIC
01.2023 - 11.2025
- Performed brow shaping and facial treatments, ensuring client satisfaction and skin health improvement.
- Executed brow shaping and waxing services, enhancing clients' facial features.
- Provided personalized skincare consultations, recommending appropriate products and regimens.
- Maintained cleanliness and organization of treatment rooms, adhering to safety protocols.
- Built strong client relationships through effective communication and follow-up care advice.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, eyebrow lamination, eyelash lifting , and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Maintained counter and display areas for cleanliness and organization.
- Followed up with customers to increase satisfaction with purchases and services.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Used social media platforms to promote salon and services.
- Demonstrated thorough knowledge of all salon products and services.
Skills
- Lash and brow maintenance
- Waxing and threading
- Waxing services
- Skin analysis
- Dye and tint application
- Sales and upselling
- Waxing and hair removal techniques
- Appointment scheduling
- Eyebrow shaping precision
- Skincare product sales
- Sanitation and hygiene
- Tool sterilization
- Customer service
- Retail experience
- Clear communication
- Multitasking and organization
- Active listening
- Verbal and written communication
- Cash handling
- Visual merchandising
- Counter management
Timeline
Security Officer
Secure Corp
04.2026 - Current
Security Officer
NPS Security Services
04.2026 - Current
Beauty Therapist
The Beauty Brow and Parlour
02.2026 - Current
Security Officer
Trident Services
11.2025 - Current
Beauty Therapist
Exquisite Brow and Spa
01.2023 - 11.2025