Summary
Overview
Work History
Education
Skills
Timeline
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Rob Shearman

Rob Shearman

Harrington Park

Summary

With close to 30 years experience as a Supervisor and Module Leader, I am now ready to take the next step in management.

I bring extensive knowledge in ABF/DAFF compliance, Biosecurity and client services. I am AEP accredited.

Professional customs specialist with deep expertise in trade compliance, import/export regulations, and tariff classifications. Known for strong analytical skills, problem-solving abilities, and effective communication with clients and government agencies. Excel at team collaboration and adapting to changing needs to ensure smooth customs operations. Dependable and results-driven, with focus on accuracy and efficiency in every task.

Excellent verbal and written communication skills.

Team player. I look after my team and ensure my managers directives are followed, ensuring the companies goals are achieved.

Currently mentoring 3 younger team members in their endeavours within this industry.

Provide senior management with FTE stats on a weekly basis.

Cover the managers position when required.

I am outgoing and positive, always networking and building relationships within the business and with our clients.

I am customer-driven, maintaining compliance and ensuring due diligence, by fostering the companies core values.

I continue to be a pivotal leader in relation to Health and Safety, with a passion for First Aid. I have held the role of Occupational First Aider for over 20 years. I was instrumental in the planning and creation of the First Aid room as well as First Aid kits and Defibs around the office and warehouse.

Overview

34
34
years of professional experience

Work History

Customs Broker and Supervisor NSW and QLD.

DB Schenker ANZ
01.2007 - Current
  • Maintained strong communication within the team, across multiple states.
  • Back up for Customs Manager when required.
  • Lawfully and efficiently cleared goods through customs per client and government requirements.
  • Determined harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.
  • Kept up-to-date with industry trends by attending conferences, seminars, and workshops related to global trade operations.
  • Lead facilitator for customer issue resolution related to service performance and cargo issues.
  • Stayed abreast of regulatory changes impacting customs enforcement and other import-impacted agencies.
  • Streamlined the customs clearance process by implementing efficient procedures and protocols.
  • Provided colleagues and direct reports with management and performance reviews.
  • Developed and maintained relationships with customs brokers, freight forwarders and customers.
  • Provided senior management with FTE/job stats on a weekly basis.
  • Mentoring upcoming classifiers/compilers who are actively furthering their careers.
  • Created, controlled and enforced Weekend shift coverage
  • Ensured directives from Manager are followed and enforced
  • Conducted Team meetings

Customs Broker and Module Leader

BAX Global
11.1997 - 01.2007
  • Provided top-notch customer service through attention to detail, quick response times, and expert advice on import/export matters.
  • Collaborated with carriers, warehouse operators, and freight forwarders to expedite shipments and resolve issues.
  • Lawfully and efficiently cleared goods through customs per client and government requirements.
  • Assisted clients in navigating complex trade agreements to minimize duties paid on imported goods.
  • Implemented pre-clearance strategies to ensure seamless transit of goods through customs checkpoints.
  • Increased client satisfaction by providing timely and accurate shipment updates and documentation assistance.
  • Developed strong relationships with clients, fostering trust in our expertise as a customs broker.
  • Managed import documentation, guaranteeing accurate submissions to government agencies.

Customs Clerk

Gibson Freight International
06.1991 - 11.1997
  • Runner
  • Compiler
  • Classifier
  • Attained Brokers licence
  • Streamlined customs clearance process by accurately preparing and filing necessary documentation.


  • Maintained strong relationships with clients, providing exceptional customer service and promptly addressing concerns.
  • RagTrade Specialist ( Just Jeans/Osh Kosh/Fiji client specialist )

Education

International Trade And Logistics - Customs

NSW TAFE
St George
01-1997

CPD Points

FTA

Skills

  • Strong negotiation skills
  • Documentation expertise
  • Teamwork and collaboration
  • Customer assistance
  • Multitasking Abilities
  • Excellent communication
  • Effective communication
  • Adaptability and flexibility
  • Professional ethics
  • Team building

Timeline

Customs Broker and Supervisor NSW and QLD.

DB Schenker ANZ
01.2007 - Current

Customs Broker and Module Leader

BAX Global
11.1997 - 01.2007

Customs Clerk

Gibson Freight International
06.1991 - 11.1997

International Trade And Logistics - Customs

NSW TAFE

CPD Points

FTA
Rob Shearman