Robert Leschke
Gold Coast
Summary
Professional retail manager with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
6
6
years of professional experience
Work History
Store Manager
Coles Liqourland
05.2021 - 02.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Venue Manager
Endeavour Group
02.2019 - 05.2021
- Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
- Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
- Evaluated customer feedback on a regular basis to identify areas for improvement within venue operations and implemented necessary changes accordingly.
- Supervised events from start to finish using effective crowd control methods.
- Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks.
Education
Southport State High School
Southport, QLD2007
Skills
RLMV licence
Gaming nominee licence
RSA
RSG
Forklift Licence
Accomplishments
2023 Store mamager of the year for Coles Liqour
Timeline
Store Manager
Coles Liqourland
05.2021 - 02.2025
Venue Manager
Endeavour Group
02.2019 - 05.2021
Southport State High School
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