Dedicated civil engineering graduate from RMIT University with experience in customer service and team collaboration through roles at Bunnings and Coles. Known for strong interpersonal skills, reliability, and an eagerness to apply technical knowledge to real-world projects. Seeking to contribute to a dynamic team in the engineering or related industries. Passionate about providing top-notch customer service. Have background in handling diverse customer inquiries, resolving complaints and promoting company products, all focused on enhancing client satisfaction. Strong communicator with knack for building relationships and fostering loyalty. Made significant impact in previous work through implementation of innovative customer service strategies that improved overall efficiency.