Robert Valencik
Hobart,TAS
Summary
Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and real go-getter. Excellent public speaking skills and knowledge of [Tasmanian] history, architecture and events.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Tour Guide
Cradle Coast Tours
01.2023 - 01.2024
- Enhanced visitor experience by providing engaging and informative tours of various attractions.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
Retail Assistant
Coles Supermarket
07.2021 - 01.2023
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Airline Service Operator
Qantas Airways
10.2008 - 03.2021
- Enhanced customer satisfaction by providing timely and efficient airline services to passengers.
- Streamlined boarding processes for quicker turnaround times and improved flight punctuality.
- Assisted in maintaining a clean and organized aircraft cabin, ensuring passenger comfort throughout the flight.
- Collaborated with team members to achieve high levels of efficiency during aircraft turnaround and departure preparations.
Education
High School Diploma -
St Paul's College
Adelaide, SASkills
- Tourism Management
- Travel Recommendations
- Company Branding
- Baggage Assistance
Affiliations
- Tennis
- Travelling
- Reading
- Astronomy
Certification
Driver's License (can drive manual)
Languages
English
Native or Bilingual
Croatian
Limited Working
Japanese
Elementary
Timeline
Tour Guide
Cradle Coast Tours
01.2023 - 01.2024
Retail Assistant
Coles Supermarket
07.2021 - 01.2023
Airline Service Operator
Qantas Airways
10.2008 - 03.2021
High School Diploma -
St Paul's College
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