Robert Jason Clements
Sarina,QLD
Summary
Driven and dynamic, with a proven track record at Pursehouse Rural Sarina, I excel in sales expertise and customer relationship building. Leveraging skills in cash handling and stock management, I've significantly increased sales through exceptional service and efficient problem-solving. My approach combines goal-oriented strategies with a keen ability to operate POS systems and manage inventory, ensuring operational excellence and customer satisfaction.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sales Assistant
Pursehouse Rural Sarina
03.2020 - Current
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Completed customer orders & deliveries as required
- Loading & unloading of freight trucks & customer orders with Forklift
Sales Assistant
Farm HQ Pty Ltd
11.2012 - 03.2020
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Warehouse Storeperson
Woodman's Mitre 10
12.2007 - 11.2012
- Collaborated with team members to achieve daily goals, promoting a positive work environment through open communication and teamwork.
- Maintained clean, organized warehouse spaces, enabling efficient movement of goods and reducing risk of accidents or damage to products.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Ensured timely, accurate order fulfillment by closely monitoring stock levels and replenishing as necessary.
- Participated in regular inventory audits to verify accuracy of stock counts and identify discrepancies for resolution.
- Optimized storage space utilization by employing effective stacking techniques, maximizing available floor area for additional inventory.
Retail Sales Assistant
Silly Solly's/Crazy Clarks
11.2002 - 12.2011
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
Education
Year 12 Certificate -
Sarina State High School
Sarina, QLD11.2002
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Opening and closing procedures
- Point of sale operation
- Forklift ticket
- MR truck licence
- First Aid Certificate
Certification
Forklift licence
MR Truck licence
First Aid Certificate
S11
fishing, motorbike riding, shooting,
I am a very friend & family focused person who loves to involve my friends & family in the hobbies we all like to do.
Timeline
Sales Assistant
Pursehouse Rural Sarina
03.2020 - Current
Sales Assistant
Farm HQ Pty Ltd
11.2012 - 03.2020
Warehouse Storeperson
Woodman's Mitre 10
12.2007 - 11.2012
Retail Sales Assistant
Silly Solly's/Crazy Clarks
11.2002 - 12.2011
Year 12 Certificate -
Sarina State High School
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