Robert Jr Mosqueda
Glendenning,NSW
Summary
Driven Director/Owner at AAA Mechanical & LPG Services, renowned for elevating customer satisfaction and operational excellence. Leveraged expertise in operations management and customer relations to foster community trust and enhance service quality. At Castle Hill Tyres & Auto, significantly improved workshop efficiency and vehicle diagnostics, showcasing a blend of technical acumen and interpersonal skills.
Overview
12
12
years of professional experience
Work History
Director/Owner
AAA Mechanical & LPG Services
06.2024 - Current
- Achieved an excellent reputation within the community by consistently delivering high-quality products or services, exceptional customer experiences, and a commitment to social responsibility.
- Increased customer satisfaction through exceptional service and timely response to inquiries.
- Managed day-to-day business operations.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Automotive Mechanic
Castle Hill Tyres & Auto
06.2012 - 02.2024
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Test drove vehicles to determine problems and test repairs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested equipment to locate worn and damaged parts.
- Increased workshop efficiency by maintaining a clean and organized workspace.
- Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
- Boosted customer confidence with clear explanations of diagnostic findings and proposed solutions.
- Analyzed vehicle data using advanced diagnostic equipment.
Education
Certificate III - Light Vehicle Mechanical Technology
TAFE
Blacktown, NSW04.2015
High School Diploma -
Ateneo De Naga University
Philippines06.2012
Skills
Customer Relations
Operations Management
Small business operations
Timeline
Director/Owner
AAA Mechanical & LPG Services
06.2024 - Current
Automotive Mechanic
Castle Hill Tyres & Auto
06.2012 - 02.2024
Certificate III - Light Vehicle Mechanical Technology
TAFE
High School Diploma -
Ateneo De Naga University
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