Roberto Zanella
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Adaptable Project Manager with distinguished knowledge of designing and proposing projects and managing operational infrastructure. Proven leadership skills with customer-oriented management and program introduction.
Overview
1
1
Language
30
30
years of professional experience
Work History
Director
Zanform Constructions
01.2017 - 01.2020
- Owned my own Construction company named Zanform Constructions PTY LTD.
- Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
- Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
- Chaired technical leadership group in directing process development and technology transfer activities within technical operations and CMO manufacturing facility.
- Assisted with creation of marketing strategy and advertising initiatives used to promote company to community members.
- Optimized operational processes by developing company-wide analytics tool to address client-specific metrics.
- Mitigated costs while collaborating with vendors to manage inventory items.
- Created organization's mission and vision statements for use by all employees.
- Verified all building areas were working optimally and kept clean.
- Established performance goals for each department and provided feedback on methods for reaching those milestones.
- Resolved all issues efficiently, which in turn enhanced customer satisfaction ratings.
- Developed and maintained positive relationships with employees.
- Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
- Confirmed company documentation met ISO requirements and day-to-day operations followed documentation.
Constable of Police
NSW Police Force
01.1998 - 01.2015
- Managed crime scenes to protect personnel and preserve evidence.
- Led shift briefings to inform officers of important considerations such as properties to check and individuals of note in local areas.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Apprehended suspects, read Miranda Rights and transported offenders to jail.
- Confronted and resolved emergency and non-emergency situations.
- Educated staff members on proper field procedures to boost public trust in officers and efficiency.
Dolso Constructions
Fastform
01.1988 - 01.1998
- Trained employees how to fix problems, correct mistakes and maximize productivity.
- Applied troubleshooting and diagnostics abilities to assess repair and maintenance needs.
- Controlled costs by effectively managing inventory and improving productivity.
- Provided expert customer service and technical support to clients.
Education
Bachelor of Construction and Management with Honours -
University of Western Sydney
Certificate VI in Building Studies, Residential - undefined
Nirimba TAFE
Diploma of Building Studies - undefined
Nirimba TAFE
Diploma of Quantity Surveying - COnstruction
Nirimba TAFE
Advanced Diploma of Police Management - Management
Charles Sturt University
Diploma of Policing - undefined
Charles Sturt University
Skills
Project planning and development
Timeline
Director
Zanform Constructions
01.2017 - 01.2020
Constable of Police
NSW Police Force
01.1998 - 01.2015
Dolso Constructions
Fastform
01.1988 - 01.1998
Diploma of Policing - undefined
Charles Sturt University
Advanced Diploma of Police Management - Management
Charles Sturt University
Diploma of Quantity Surveying - COnstruction
Nirimba TAFE
Diploma of Building Studies - undefined
Nirimba TAFE
Certificate VI in Building Studies, Residential - undefined
Nirimba TAFE
Bachelor of Construction and Management with Honours -
University of Western Sydney
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