ROBIN MATIC
Sunshine North,Australia
Summary
APS5 Officer with over three years of specialised experience in complex visa cancellations and integrity-based decision-making within the Department of Home Affairs. Demonstrated leadership at the APS6 level, managing high-risk caseloads and delivering legally defensible outcomes in high-pressure operational environments. Recognised for expert legislative interpretation, risk awareness, and the ability to mentor teams within rigorous regulatory frameworks. Results-driven professional with expertise in managing high-volume visa cancellations and fraud detection. Proven ability to apply legislation effectively and maintain compliance while ensuring procedural fairness.
Overview
12
12
years of professional experience
Work History
APS5 Cancellations Officer
Department of Home Affairs
07.2024 - Current
- Manage a high-volume caseload of complex visa cancellation matters under sections 109 and 116 of the Migration Act, including high-risk matters involving fraud and non-genuine students.
- Assess large volumes of complex information, identify key risks and apply legislation and policy to deliver sound, well-reasoned and legally defensible decisions.
- Prepare detailed Notices of Intention to Consider Cancellation (NOICCs) and decision records, ensuring procedural fairness and legislative compliance.
- Exercise sound judgement in making decisions with significant integrity, compliance and reputational implications.
- Liaise with internal and external stakeholders, including compliance teams, law enforcement and service providers, to progress investigations and support aligned regulatory outcomes.
- Consistently manage competing priorities and statutory deadlines while maintaining a high standard of accuracy and quality.
- Provide peer support and technical guidance to strengthen team capability and promote consistent decision-making practices.
Acting APS6 Assistant Manager
Department of Home Affairs
08.2025 - 02.2026
- Led and mentored APS5 officers managing complex, high-risk visa cancellation caseloads, improving consistency and quality of legislative decision-making across the team.
- Allocated workloads and managed competing operational priorities to support timely case progression and reduce backlog pressures.
- Provided technical guidance on legislative interpretation, evidentiary assessment and decision writing, strengthening team capability.
- Conducted integrity-focused investigations into fraudulent applications and non-genuine students, identifying key risks and supporting defensible outcomes.
- Delivered quality assurance oversight to ensure compliance with legislation, policy and procedural fairness requirements.
- Partnered with senior management to implement workflow improvements, improving efficiency and reducing backlog.
APS4 Cancellations Officer - National Character Consideration Centre
Department of Home Affairs
12.2021 - 07.2024
- Independently managed complex visa cancellation matters requiring detailed legislative interpretation and strict procedural compliance.
- Developed strong analytical capability through assessment of sensitive and high-risk cases involving character and integrity concerns.
- Contributed to the development of SOPs and workflow improvements to enhance consistency and efficiency across the section.
- Acted as team lead during peak periods, coordinating urgent matters and supporting onboarding and development of new staff.
Team Member & Team Leader
Coles
02.2014 - 03.2022
- Developed strong organizational and leadership skills in high-volume operational settings over an eight-year tenure.
- Led and mentored team members during peak periods to ensure operational continuity.
Court Assistant Clerk
Werribee Magistrates' Court
09.2018 - 10.2018
- Supported court operations including file management, warrant handling, and preparation of briefs of evidence.
- Gained exposure to legal processes, strengthening understanding of legislative frameworks.
Education
Master of Justice and Criminology -
RMIT University
01.2022
Bachelor of Criminology and Justice -
Australian College of Applied Psychology
01.2019
Skills
- Legislative Decision-Making
- Risk Assessment & Integrity Analysis
- Complex Visa Cancellations & Compliance
- High-Volume Caseload Management
- Operational Leadership (Acting APS6)
- Stakeholder Engagement & Collaboration
- Policy Interpretation & Application
- Report Writing & Evidence-Based Analysis
- Fraud Detection & Document Integrity
References
Available upon request
Timeline
Acting APS6 Assistant Manager
Department of Home Affairs
08.2025 - 02.2026
APS5 Cancellations Officer
Department of Home Affairs
07.2024 - Current
APS4 Cancellations Officer - National Character Consideration Centre
Department of Home Affairs
12.2021 - 07.2024
Court Assistant Clerk
Werribee Magistrates' Court
09.2018 - 10.2018
Team Member & Team Leader
Coles
02.2014 - 03.2022
Master of Justice and Criminology -
RMIT University
Bachelor of Criminology and Justice -
Australian College of Applied Psychology