Robyn Cooney
Melbourne,VIC
Summary
I am a highly skilled professional with 27 years’ experience in Intake, Assessments and Case management within the Aged Care and Disability Sector. I am self- motivated, outgoing and able to work well as part of a team. I have excellent communication skills and am very adaptable to change in the workplace, and within my roles.
Overview
34
34
years of professional experience
Work History
Assessment Officer
McArthur for Aspire 4 Life
08.2024 - Current
- Aged care assessments within the Regional Assessment Service
- Support Plan Reviews
Assessment Officer
McArthur for City of Kingston
10.2023 - 07.2024
- Aged care assessments within the Regional Assessment Service
- Support Plan Reviews
Assessment Officer
McArthur for City of Glen Eira
03.2022 - 10.2023
- Aged care assessments within the Regional Assessment Service
- Support Plan Reviews
Assessment Officer
McArthur for City of Whitehorse
08.2021 - 03.2022
- Aged care assessments within Regional Assessment Service
- HACCPYP Assessments (under 65 age group)
Disability and Aged Care Navigator
City Of Port Phillip
04.2016 - 06.2021
- Aged care assessments within the Regional Assessment Service
- Intake Regional Assessment Service
- HACC/PYP Intake, Reviews and Assessments
- Supported over 200 clients to transition to NDIS
- Participated in NDIS network meetings with all stakeholders in the community
- (NDIS, Brotherhood of St Laurence and other LGA’s)
- Service commencement in Aged Care and HACC PYP (Community Care division)
- Annual Service reviews for MAC clients
- Involved in organization of NDIS Disability Support Expo (2019)
Assessment Officer: Aged and Disability Services
Mcarthur for City Of Yarra
09.2015 - 03.2016
- Assessment of Aged Care and HACC eligible clients, for a range of council services, including personal care, respite care, homecare, Allied Health, meals and home maintenance
Assistant Manager of Case Management Support Services
MOIRA Disability & Youth Services
01.1999 - 01.2012
- Intake of referrals from service providers and families
- Holistic Assessment of all clients/families eligible for the program (0 to 65 years)
- Managing of large waiting lists using priority of access tools
- Financial management of brokerage support services for the whole program and for individual clients
- Complex case management to a caseload of 25 families at one time
- Case management provider for the Family Choice program at Royal Children’s hospital
- Liaising with numerous service providers/co-ordinating services
- Providing advocacy for families we work with
- Attending Statewide and regional disability provider network meetings
- Liaising with DHS in relation to funding and program policy/procedure
- Recording of case notes and report writing
- Initiated and developed the publication ‘COMPASS’, a resource to support families navigate the service system
- Development of the resource “My Health and Care Record”
- On professional development committee organising training throughout the agency, including an annual off site 2 day conference
- MOIRA representative on the NDIS committee
Parent Support Co-ordinator and Sibling Support Co-ordinator
MOIRA Disability & Youth Services
01.1996 - 01.1999
Casual Relief Teaching
01.1994 - 01.1996
Personal Care Worker
SCOPE
01.1991 - 01.1995
Education
Bachelor Of Education & Post Graduate Special Education -
University of Melbourne
01.1995
Skills
Excellent communication skills
Active Listener
Empathetic
Creative problem solver
Skilled Advocate
Effective Time Management
Highly Organised
Leadership
References
Available upon request.
Timeline
Assessment Officer
McArthur for Aspire 4 Life
08.2024 - Current
Assessment Officer
McArthur for City of Kingston
10.2023 - 07.2024
Assessment Officer
McArthur for City of Glen Eira
03.2022 - 10.2023
Assessment Officer
McArthur for City of Whitehorse
08.2021 - 03.2022
Disability and Aged Care Navigator
City Of Port Phillip
04.2016 - 06.2021
Assessment Officer: Aged and Disability Services
Mcarthur for City Of Yarra
09.2015 - 03.2016
Assistant Manager of Case Management Support Services
MOIRA Disability & Youth Services
01.1999 - 01.2012
Parent Support Co-ordinator and Sibling Support Co-ordinator
MOIRA Disability & Youth Services
01.1996 - 01.1999
Casual Relief Teaching
01.1994 - 01.1996
Personal Care Worker
SCOPE
01.1991 - 01.1995
Bachelor Of Education & Post Graduate Special Education -
University of Melbourne
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