Robyn Strickland

• Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.

Outbound Sales Calls

Assist with Inbound calls when required.

Prequalifying Customers for home loans, SMSF & Commercial Loans.

Liaising with Customer Care , Credit, Personal Loans and Asset Finance.

• Ordering Valuations, Ordering Veda, Completing Searches on Companies and Clients, Checking files prior to handover to DLA holder, Assisting the Sales team by preparing promotional Packs and sending to venues Australia Wide, General Office Duties, Loan Processing in Finpower

• Contract Role – Mat leave

• Writing SMSF Loans for Direct Clients, Analysing Credit on Consultants Loans, Inputting the Loan Applications into Lenders System (Generally Apply online or Loan Net.), Dealing with AMO White Label Products: Advantedge, Adelaide Bank, Pepper, La Trobe & Liberty, Initial sale of AMO Products to Direct Clients by phone and allocating the Sale to a Loan Writer to complete the application based on location

• Broker Hotline, assisting Mortgage Brokers with Scenarios and finding solutions within the White Label Product Suite, Products included: Advantedge, Adelaide Bank, Pepper, LaTrobe and Resimac, Assisting Brokers write SMSF Loans, Assisting Brokers with Commercial inquiries, Assisting Credit Dept analyse Submissions from Brokers, Inputting into Lenders systems, Liaising with Lenders, Valuers, Solicitors and Brokers, Following loan through until settlement

• Set up and man the Broker scenario hotline, assisting brokers find a solution within the AFM Product Suit, Liaise with Lenders in the suite Advantedge, Adelaide Bank, ING, Pepper, LaTrobe , Resimac and Commercial Funders Think Tank, Merchant Mortgages, Paramount Mortgages, ABL & Redzed, Assist brokers write SMSF Loans, Assist Brokers write Commercial Loans, Business Development Manager, presenting to Groups of Brokers from 1 on 1, speed date sessions and PD days up to 300 in a room

• In House Broker for Yes Home Loans calling existing clients and rewriting home loans from a book purchased by Yes from Challenger and GE

• Assist Brokers within Plan to write Commercial Loans within the Plan panel of Lenders, Attend PD days, Organise Commercial BDMs from Plan Lending Panel to attend and present to the group, Liaise with the Lenders on Panel to find the appropriate product for the Broker and their customer

• Assist brokers write Commercial Loans within the panel of Lenders

• Promote IMB's Commercial Product to Brokers within the Aggregator Groups, Assist Brokers write IMB Commercial loans and Residential Loans

• Analyse Credit submissions and approve with DLA of $2 mill, Assess and approve loans outside St George Policy upon merit, Liaise with Group Credit, Fraud dept, Mortgage insurers, Solicitors, Branch Lenders and Brokers, Ensure St George was not exposed due to risk but maintain a solid lending portfolio based on exceptions

• DLA held $500k, Approve Residential loans within DLA for both Citibank customers and Broker introduced business, Liaise with Group Credit, Fraud dept, Mortgage insurers, Solicitors, Branch Lenders and Brokers

• Branch Duties, Branch training Officer, Lending training Officer, Branch Manager, Secondments to Credit