Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rochele Da Chaga Nunes

Nerang,QLD

Summary

Highly skilled and enthusiastic professional with more than 5 years of experience managing operations in early learning services. Successfully oversee human resources, budgeting, supply management and educational services. Develop and lead productive and efficient office staff. Contribute to high-volume duties by providing exceptional customer service.

Overview

13
13
years of professional experience

Work History

Outside School Hours Care Coordinator

Catholic Early EdCare
06.2022 - Current
  • Responsible for the overall operation and management of a very large service including children, families, program, staff management, finances and all aspects of administration and management of the service.
  • Leadership of a service that reflects the National Quality Standards.
  • Engaging and mentoring staff to continue to embrace the National Quality Framework.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved safety procedures to create safe working conditions for staff and children.

Assistant Director

Thinkers.Inq
08.2019 - 06.2022
  • Assist the director with planning, managing, marketing, and directing the service.
  • Maintain centre paperwork, keeping files on each child and proof of meeting government regulations.
  • Supervise and evaluate educators, provide mentoring and training to help educators improve their skills.
  • Work with the director and educators to establish, evaluate, and revise curriculum.
  • Perform key business administration tasks including recruiting, rostering, labour management, family account management and e-purchasing.

Room Leader and Assistant Director

First Learning Australia
01.2018 - 08.2019
  • Perform key business administration tasks including recruiting, rostering, labour management, family account management and e-purchasing.
  • Responsible for the guidance, support, direction, discipline and general supervision of staff, students and volunteers working within the Childcare service
  • Mentoring students on practical placement. Provide verbal and written feedback to aid reflective learning.
  • To develop the weekly educational program.
  • In compliance with the WHS Policy, ensure a safe environment is maintained for staff and children.
  • To promote and maintain positive working relationships with staff and families.

Personal Assistant

Cater Search
06.2015 - 01.2018
  • Monitoring, reporting and responding manager's email.
  • Preparing communications on behalf of a manager.
  • Answering phone calls.
  • Organising travel and itineraries.
  • Organising and planning meetings.
  • Attended meetings, took notes and tracked action items.
  • Conducting and preparing researches.
  • Various ad hoc requests.
  • Quotation and Invoices .
  • Used discretion when handling confidential information.

Marketing Analyst

Samsung Brazil
05.2011 - 04.2015
  • Increased brand awareness through targeted initiatives.
  • Analyzed third-party data and investigated new growth opportunities.
  • Reviewed marketing department's monthly analysis of customer acquisition data and campaign performance and made recommendations for improvement.
  • Used various market research tools and techniques to gather, analyze and interpret data.
  • Generated reports to support development and implementation of marketing plans.

Education

Diploma of Leadership And Management - Management

Qualification Edge
Gold Coast, QLD
06.2023

Diploma of Early Childhood Education And Care - Education

SELC Australia
Sydney, NSW
09.2018

Diploma of Marketing - Marketing

Macquarie Education
Sydney, NSW
12.2016

Bachelor Degree in Advertising And Marketing - Marketing

Mackenzie University
Brazil
12.2014

Skills

  • Progress and Performance Monitoring
  • Multidisciplinary Team Collaboration
  • Quality Assurance
  • Strategic Planning
  • Time management
  • Effective communication
  • Conflict resolution
  • Training and development
  • Quick and Efficient

Languages

Portuguese
Native or Bilingual
English
Full Professional
Spanish
Limited Working

Timeline

Outside School Hours Care Coordinator

Catholic Early EdCare
06.2022 - Current

Assistant Director

Thinkers.Inq
08.2019 - 06.2022

Room Leader and Assistant Director

First Learning Australia
01.2018 - 08.2019

Personal Assistant

Cater Search
06.2015 - 01.2018

Marketing Analyst

Samsung Brazil
05.2011 - 04.2015

Diploma of Leadership And Management - Management

Qualification Edge

Diploma of Early Childhood Education And Care - Education

SELC Australia

Diploma of Marketing - Marketing

Macquarie Education

Bachelor Degree in Advertising And Marketing - Marketing

Mackenzie University

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Rochele Da Chaga Nunes