Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rochelle Gilmour

Frankston,VIC

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Skilled Care Provider assisting elderly, or persons with disabilities, mental health issues and with daily living activities in-home or within care facility. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Overview

14
14
years of professional experience

Work History

Support Worker

Mabel Disability
08.2023 - Current
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Supported meal planning and preparation according to dietary restrictions or preferences of the client.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Assisted with daily living activities, running errands, and household chores.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided emotional support to patients and their families during difficult times, fostering positive relationships.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices in personal support work.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Enhanced patient comfort by providing compassionate and attentive personal care.

Beauty Therapist

Butterfly Kissed Beauty
11.2017 - 12.2023
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Answered phone calls and emails to schedule client appointments.
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Contributed significantly towards boosting the salon''s reputation by consistently receiving positive feedback from clients on provided services.
  • Maintained regular client list and successfully handled walk-in customers.
  • Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.
  • Implemented successful marketing strategies, attracting new clients through social media promotion and referral programs.
  • Analyzed client needs and came up with individualized and continuous treatment plans.
  • Provided expert makeup application services for special events such as weddings and proms, resulting in satisfied clients and repeat business.
  • Developed customized treatment plans based on thorough consultations with clients regarding their skincare concerns and goals.
  • Increased salon revenue by upselling additional services and retail products to clients.
  • Identified skin and hair needs of customers to provide assistance in choosing best products.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Wedding Photographer

Rochelle G Photography
10.2009 - 12.2016
  • Scheduled studio appointments to shoot wide variety of subjects.
  • Enhanced client satisfaction with attentiveness to their specific needs and preferences in wedding photography.
  • Consistently met deadlines for delivering edited images to clients, maintaining a reputation for reliability and efficiency.
  • Photographed high-quality images for various print and digital projects.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Utilized social media platforms effectively for advertising services, showcasing previous work, and engaging with potential clients.
  • Delivered high-quality edited images for clients, showcasing their special day through a personalized photo album.
  • Planned and prepared for on-location and studio shoots.
  • Developed customized photography packages tailored to meet the unique requirements of each couple.
  • Captured memorable moments by utilizing advanced photography techniques and equipment.
  • Navigated various indoor and outdoor venues adeptly while capturing stunning photographs under diverse lighting conditions.
  • Maintained up-to-date knowledge of current trends in wedding photography styles and techniques to provide innovative services.
  • Took photos from different angles and perspectives to capture perfect images.
  • Calculated quotes for clients.
  • Managed multiple weddings simultaneously, ensuring seamless coordination and timely execution of all tasks.
  • Collaborated with other photographers and videographers to capture special events.

Education

Diploma of Beauty - Beauty

Melbourne Beauty School
Chelsea, VIC
01.2016

High School Diploma -

Ringwood Secondary School
Ringwood, VIC
12.2003

Skills

  • Professional boundaries
  • Meal Planning and Preparation
  • Community Integration
  • Patient support
  • Recreational Activities
  • Administrative Management
  • Trauma Informed Care Framework
  • Emergency response training
  • Daily living assistance
  • Emotional Support

Timeline

Support Worker

Mabel Disability
08.2023 - Current

Beauty Therapist

Butterfly Kissed Beauty
11.2017 - 12.2023

Wedding Photographer

Rochelle G Photography
10.2009 - 12.2016

Diploma of Beauty - Beauty

Melbourne Beauty School

High School Diploma -

Ringwood Secondary School

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Rochelle Gilmour