Rochelle Mondous
Endeavour Hills,Victoria
Summary
I am currently looking for casual employment whilst I complete high school at St Francis Xavier College. I am available on Wednesday - Friday 4:30pm onwards and Saturday and Sunday (anytime). My long-term career goal is to become a lawyer.
Overview
1
1
Certification
Work History
Barista/Front of House
Soul Origin
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Retail and Café
Luup
- Role: Barista
- Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks.
- Determined customer needs, assisted with selection and promptly served items to foster positive guest experience.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Barista/Waitress
Opera Café
- Maintained a clean and organized workspace for optimal productivity and safety.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Waitress
Someday Everyday
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Education
High School Diploma -
ST FRANCIS XAVIER COLLEGE
Beaconsfield, VIC12.2024
ST PAUL APOSTLE NORTH PRIMARY SCHOOL
12.2018
Skills
- Diligent
- Works well with others
- Efficient
- Strong communication
- Honest
- Punctual and reliable
- Able to work autonomously
- Works well under pressure and able to multitask
- Maintaining a clean work area
- Food Running
- Latte Art
- Coffee Expertise
Personal Information
Date of Birth: 11/19/06
Accomplishments
- Achieved two 5-star google reviews at LUUP, Fountain Gate through effectively providing latte art and quality coffee.
Awards
- Community award for participation in ANZAC day service
- Creativity and perseverance award
- Courage and Courtesy award
References
- Ms. Madona Wakim, Head of Operations, Coin Tree, (M) 0411-189-119, Madonna.wakim@gmail.com
- Ms. Kate Buchan, Teacher, St Francis Xavier College, 9707 311, kbuchan@sfx.vic.edu.au
Extracurricular Activities
Interschool Art and Technology Exhibition 2019
Languages
Arabic
Limited Working
Certification
- Barista Certificate - Short Courses Australia
Timeline
Barista/Front of House
Soul Origin
Retail and Café
Luup
Barista/Waitress
Opera Café
Waitress
Someday Everyday
High School Diploma -
ST FRANCIS XAVIER COLLEGE
ST PAUL APOSTLE NORTH PRIMARY SCHOOL
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