Rochelle Schneeberger

The After-hours Clinical Nurse Manager (CNM) is responsible for leading and managing the clinic after-hours, to deliver evidence-based care to achieve optimal patient outcomes within allocated resources.

The CNM has direct responsibility for improving and maintaining standards, developing solutions, and delivering outcomes consistent with service and organisational goals and private health care providers expectations.

The CNM ensures the ward meets the requirements for the delivery of a person-centred service that is recovery-oriented and trauma-informed, against the key indicators of quality, budget and human resources.

The position provides expert advice within their area of expertise to relevant internal and external customers. This position is a hands-on, broad leadership and highly visible role with a commitment to building strong relationships across the facility.

• Role models and promotes positive relations with clients, peers, medical staff, allied health colleagues and members of the general public.
• • Maintain effective and efficient communication with all members of the multidisciplinary team, community and external agencies.
• • Provides supervision and guidance to staff by providing leadership in relation to critical incidents, including provision of support and debriefing for consumers and staff.
• Coordinates clinic operations after hours in close collaboration with Shift Coordinators of each ward.
• • Utilises high level managerial skills when establishing suitable systems to achieve the key performance indicators.
• • Manages performance of self and staff within the ward, including managing substandard performance and misconduct in consultation with Director of Nursing.
• • Responsible for efficient utilisation of human, financial and material resources and works collaboratively with the DON to develop, implement, and evaluate business plan for the inpatient wards.
• • Responsible for responsible allocation of resources after hours and ensuring appropriate resourcing for oncoming shift by assessing requirement and sourcing staffing required.
• • Contribute to the development and implementation of orientation, in service and professional development in line with identified staff training needs.
• • Assists in data collection and interpretation to support program development and evaluation to help meet the strategic and operational needs of inpatient services.
• • Takes role as Incident Controller if critical incidents occur after-hours.
• • Liaises with VMOs regarding clinical management when clinical concerns requiring urgent intervention.
• • Oversees the security of the facility after-hours including initiating emergency lockdown of the facility if required.

• The role of the Clinical Nurse is the provision of evidence based nursing care; to access, plan, implement and evaluate nursing care in collaboration with individuals and the multidisciplinary team so as to achieve goals and health outcomes.
• The Clinical nurse effectively manages patient care to a group of assigned patients and participates in unit activities as directed by the nursing unit manager .
• Optimising patient care by supervising nursing staff, performing health assessments and developing specialised treatment plans, developing nursing practices, policies, and procedures, considering differential diagnoses and making clinical recommendations, administering medication and treatment in consultations with patient care managers, identifying training needs and facilitating training for nursing students and staff, allocating staff and resources to where they are needed, consulting with patients and their families on how to best manage their conditions.

• Collaborates with physicians and multidisciplinary professional staff, provides physical and psychological support for patients, as well as their friends and families, maintains the nursing guidelines by writing and updating policies and procedures, assures quality of care by developing and interpreting hospital and nursing divisions, managing the clinic's budget, billing system, and inventory, ordering stock and supplies for the clinic, overseeing the purchasing, maintenance, and repair of clinic equipment.
• Also see above description for June 2019-February 2023

• Recognise, observe, identify, investigate and provide medical support to patients with complex critical health problems, monitor patients for any acute changes in their condition and/or deterioration and determine appropriate individual treatment plans, update and maintain health records in accordance with rules and guidelines, and act as a role model for less experienced staff.
• Responsible for the registered and enrolled nurses on each shift, including the student nurses undertaking placements.
• Delegate the various shift responsibilities to the appropriate nurses each shift, including the allocation of patients per shift.
• Responsible for the communication and between the multidisciplinary team; this would include ward rounds with consultants and ensuring all orders were appropriately actioned in a timely manner.
• Responsible for completing accurate and comprehensive reports for all incidents via RiskMan and ensures cost-effective, utilisation of Hospital resources.
• Responsible for providing ongoing daily support for all staff on shift. This includes managing any conflict resolution that may arise within your team.
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• Developing procedures to deliver optimal patient care, performing the hiring, training, and performance evaluation of staff members, managing internal and external communications, and answering queries about the clinic, provides information to patients and the health care team by answering questions & requests, maintains a safe and clean working environment by designing health procedures and protocols.

3 months on an open ward, 3 months on a locked long stay chronic ward. 6 months on a locked woman’s and locked mixed gender ward.