Rodney Millington

• Serviced and repaired Electronic Gaming Machines onsite
• Serviced and repaired TAB Wagering equipment onsite
• Serviced and repaired Keno equipment onsite
• Serviced and repaired Tattslotto equipment onsite
• Maintained company field response vehicle stocked with repair and replacement parts
• Completed preventive maintenance on machines to enhance production and maintain quality.

• Enhanced print quality by performing routine maintenance on printing equipment and troubleshooting issues.
• Reduced downtime with timely troubleshooting and repair of production print machinery malfunctions.
• Maintained a required level of serviceable spare parts

• Managed on-site and off-site installation, repair, maintenance, and test task.
• Delivered high-quality training sessions to junior technicians, promoting skill development and knowledge sharing.
• Improved customer satisfaction with timely and effective resolution of technical issues.
• Established strong relationships with clients by providing exceptional customer support and addressing concerns promptly.
• Managed inventory control efforts for service vehicles, ensuring proper stocking levels were maintained at all times.
• Provided technical support to troubleshoot, repair and maintain operational efficiencies.

Testing and documenting Electronic Gaming Machine software

• Provided technical support to troubleshoot and repair Point of sale equipment
• Provided technical support to troubleshoot and repair IBM Laptops, Desktops and Low End Servers
• Service and repair of Electronic Gaming Machines