RODRIGO TORRES BINELLI
Surfers Paradise,QLD
Summary
I´ve had worked in different employments in hospitality and restaurants such as recepcionist, kitchen hand, barman and kitchen assistant for 10 years. Also, worked as a touristic and scuba guide for 2 years. This allows me to learned how important good communication is for teamwork and how crucial this is to build an environment of respect, sincerity and trust to achieve desired goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Recepcionist (Front Desk)
Hare Uta Hotel
08.2022 - 03.2023
- In charge of managing hotel reservations (approximately 20 incoming calls or emails per day from customers), payments during the stay, schedule and bookings on various services, coordinate information of future and staying guests with all other areas, answering the reception phone and managing any request and/or problem during their stay.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Recepcionist (Front Desk)
Taha Tai Hotel
11.2019 - 08.2020
- In charge of managing hotel reservations , payments during the stay, schedule and bookings on various services, coordinate information of future and staying guests with all other areas, answering the reception phone and managing any request and/or problem during their stay.
Kitchen Hand and Barman
Hanga Roa Hotel
06.2017 - 12.2018
- Prepare all mice and place and the entire room to welcome guests for service (maximum capacity for 200 guests)
- Participate in the briefings to know all the important details to consider during the day and week seeking to deliver a service of excellence, quality and hospitality
- Maintain an ongoing relationship with hotel guests and visitors to know what they liked, disliked, and would like with a focus on continuously improving their experience.
Education
Adventure Tourism Technician - Tourism
Institute Duoc Uc
Antonio Varas 66604.2017
Primary and Secondary school -
John Dewey College
Cristobal Colón 329612.2010
Skills
- Communication skills
- Good stress management
- Task effectiveness
- Productivity and Time Management
- Efficiency in maintaining high standards of service and guest satisfaction
Certification
- Adventure Tourism Technician, Duoc Uc
- Open Water Diver, PADI
- Advance Open Water Diver, PADI
- RSA, CFR International
Languages
English
Spanish
Availability
Full availability
Timeline
Recepcionist (Front Desk)
Hare Uta Hotel
08.2022 - 03.2023
Recepcionist (Front Desk)
Taha Tai Hotel
11.2019 - 08.2020
Kitchen Hand and Barman
Hanga Roa Hotel
06.2017 - 12.2018
Adventure Tourism Technician - Tourism
Institute Duoc Uc
Primary and Secondary school -
John Dewey College
- Adventure Tourism Technician, Duoc Uc
- Open Water Diver, PADI
- Advance Open Water Diver, PADI
- RSA, CFR International
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