Roger Martinez
Gold Coast,QLD
Summary
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
4
4
years of professional experience
Work History
Junior Cashout
IGA - Coombabah
06.2024 - 12.2024
- Handling payments.
- Processing credit/debit card transactions.
- Placing purchased items in bags for customers after scanning them.
- Refilling shelves with products to ensure the store is well-stocked.
- Keeping the cashier area clean and organized.
- Helping to count and manage stock levels, and reporting any shortages or overstocked items.
- Complying with monthly KPI and sales targets.
Store Assistant
Royal Liquor Store
03.2023 - 08.2023
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
Team Member
CarrefourSA
08.2022 - 02.2023
- Assist customers with inquiries, provide product recommendations, and ensure a positive shopping experience.
- Restock shelves, organize inventory, and report low stock levels to maintain availability.
- Process sales transactions accurately, handle refunds, and follow cash register procedures.
- Keep the store clean, tidy, and organized to create a welcoming environment.
- Work with colleagues to meet sales targets, complete tasks efficiently, and support daily store operations.
Bar Assistant
Gato Celeste Lager Bar
02.2021 - 07.2022
- Collaborated with bartenders to ensure timely drink preparation and consistent quality.
- Ensured customers'' needs were met promptly by anticipating their requests and responding quickly to inquiries or concerns.
- Prepared garnishes, syrups, and other ingredients needed for specialty cocktails or mocktails throughout the shift.
- Assisted in training new staff members, ensuring they were knowledgeable about menu items and bar procedures.
- Managed cash transactions accurately, maintaining proper documentation for end-of-shift reconciliations.
- Developed rapport with customers, fostering a welcoming atmosphere and encouraging repeat business.
- Assisted in inventory management for optimal stock levels and reduced waste.
Education
Diploma of Human Resources Management - Human Resources Management
Academique College
Gold Coast, QLD07-2025
General English: Advanced Level - English Language
OHC - Holmes Institute Oxford College
Gold Coast, QLD02.2024
Technologist in Human Talent Administration - Human Resources Development
UNINPAHU
Colombia06-2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Computer skills
- Decision-making
- Problem resolution
- Verbal communication
Hobbies and Interests
- Practicing languages, like English & French
- Loves Cats
- Spend time going to the beach
- Listening to 80's & 90's music
- Reading
Working Rights
VISA Subclass 500, until September 2025.
Languages
English
Full Professional
Spanish
Native or Bilingual
French
Limited Working
Timeline
Junior Cashout
IGA - Coombabah
06.2024 - 12.2024
Store Assistant
Royal Liquor Store
03.2023 - 08.2023
Team Member
CarrefourSA
08.2022 - 02.2023
Bar Assistant
Gato Celeste Lager Bar
02.2021 - 07.2022
Diploma of Human Resources Management - Human Resources Management
Academique College
General English: Advanced Level - English Language
OHC - Holmes Institute Oxford College
Technologist in Human Talent Administration - Human Resources Development
UNINPAHU
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