Rohan Pillai
Melbourne
Summary
Dynamic customer service professional with proven reliability and a strong focus on customer satisfaction at Saffron Delights. Expert in cash handling and POS operations, adept at resolving issues swiftly while maintaining composure under pressure. Committed to creating a welcoming environment, ensuring every customer feels valued and appreciated.
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Saffron Delights
03.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
No Degree -
Glen Waverley Secondary College
Melbourne, VIC12-2029
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Product knowledge
- Customer focus
- POS system operation
- Payment collection
- Time management
- Attention to detail
- Adaptability and flexibility
- Basic math
- Positive and professional
- Problem-solving
- Customer assistance
Timeline
Customer Service Cashier
Saffron Delights
03.2024 - Current
No Degree -
Glen Waverley Secondary College
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