Rohannah Hassett

Facilitated family meetings, mediating discussions focused on creating safer environments for children in the household.

• Participated in ongoing professional development opportunities to stay current with industry trends and best practices, ensuring top-quality service delivery at all times.
• Provided remote assistance to customers using screen sharing tools, ensuring efficient issue resolution.
• Created, prepared, and delivered reports to various departments.
• Contributed ideas for improving the support process during team meetings, resulting in significant workflow enhancements.

• Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
• Answered and redirected incoming phone calls for office.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.