Summary
Overview
Work History
Education
Skills
Timeline
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Roisin Donohoe

Burswood,WA

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Overview

7
7
years of professional experience

Work History

Receptionist

Pears On Pottery
08.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.


Social Media Manager

Pears On Pottery
08.2022 - Current
  • Increased customer engagement through social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Suggested and implemented new features to develop brand awareness.

House Cleaner

Self-employeed
01.2020 - 08.2023
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Delivered quality customer service to address urgent needs and cleaning requests.

Food Preparation Worker

Subway
04.2020 - 02.2022
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.

Support Worker

Aspire Disability
01.2020 - 04.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Monitored clients' progress to adjust treatment plans accordingly.

Bakery Assistant

Brumby's Bakery
09.2016 - 10.2019
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Operated commercial kitchen equipment and tools.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.

Education

Bachelor of Arts - Social Work

Curtin University
Perth, WA

Skills

  • Time Management
  • Bookkeeping Support
  • Appointment Booking
  • Calendar Management
  • call anwsering

Timeline

Receptionist

Pears On Pottery
08.2022 - Current

Social Media Manager

Pears On Pottery
08.2022 - Current

Food Preparation Worker

Subway
04.2020 - 02.2022

House Cleaner

Self-employeed
01.2020 - 08.2023

Support Worker

Aspire Disability
01.2020 - 04.2021

Bakery Assistant

Brumby's Bakery
09.2016 - 10.2019

Bachelor of Arts - Social Work

Curtin University

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Roisin Donohoe