Rojia Sadat Rezaei
Sydney,NSW
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Customer Service
KFC
02.2020 - 07.2023
- Organized and detail-oriented with strong work ethic.
- Provided professional services and support in dynamic work environment
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
Receptionist
Arte Build
01.2022 - 11.2023
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Food Service Worker
El Jannah
02.2024 - Current
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and organized kitchen, dining and service areas.
- Participated in regular trainings to stay current on industry best practices and trends.
- Learned other teammates' work tasks to train as backup.
Education
BBA - Business
Macquarie University
Sydney, NSW2027
High School Diploma -
Hunters Hill High School
Hunters Hill, NSW09.2023
Skills
- Working Quickly
- Customer Service
- Team Oriented
- Problem-Solving
- Multitasking
- Attention to Detail
- Positive Attitude
Languages
English
Native or Bilingual
Persian
Full Professional
Timeline
Food Service Worker
El Jannah
02.2024 - Current
Receptionist
Arte Build
01.2022 - 11.2023
Customer Service
KFC
02.2020 - 07.2023
BBA - Business
Macquarie University
High School Diploma -
Hunters Hill High School
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