Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

JOHN ROMAN

Melbourne,VIC

Summary

Motivated person with a very upbeat, bubbly, friendly and a hard working personality that can provide customer needs to facilitate enjoyable experience. Possess knowledge of food sanitation, safety, and phone etiquette aiming to use my abilities to successfully fill the vacancy on your team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Fruits & Veg Team Member

Woolworths City North Metro
04.2023 - 12.2023
  • Carefully checked Fruits & Vegetables for quality and removing unwanted, rotten or bad produce to maintain clean and fresh displays
  • Working on loads
  • Team Player
  • Creative
  • Great Customer Service
  • Practice work safety
  • Markdowns for out of date or damaged products
  • Working on coolroom backstock and other backstock that aren't allowed in the coolroom.

Grocery Team Member

Woolworths City North Metro
04.2023 - 12.2023
  • Kept shelves clean and well-stocked by front facing, checking codes, rotating, and removing out-of-date products to achieve business goals, fresh and appealing display
  • Pleasantly greeted customers and provided prompt and courteous service
  • Provided knowledgeable recommendation and suggestions whenever customers request
  • Educating customers on standard preparation and food pairing upon request
  • Retrieve items for customers and verify prices
  • Markdowns for nearly out of date products and damaged products.

Front of House Team Member

La Cabra Mexican Carlton

• Managed day to day front of the house operations to drive quality, standards and meet customer expectations

• Assisted in taking orders and ensured accurate delivery of food items to customers

• Provided customer support with menu selection and answered questions about specials or other restaurant offerings

• Maintained cleanliness of dining area, including tables, chairs, floors, and windows

• Operated cash registers accurately and efficiently processed payments from customers

• Demonstrated excellent customer service skills by responding promptly to customer inquiries and complaints

• Performed cleaning duties such as sweeping, mopping, dusting, wiping down surfaces

• Sometimes have to jump in and help the bar with easy task such as wines, beer and some cocktails

Part Time Receptionist

Royal Massage Dromana
11.2018 - 05.2021
  • Managed day to day front of the house operations to drive quality, standards and meet customer expectations
  • Assisted in taking orders and ensured accurate delivery of food items to customers
  • Provided customer support with menu selection and answered questions about specials or other restaurant offerings
  • Maintained cleanliness of dining area, including tables, chairs, floors, and windows
  • Operated cash registers accurately and efficiently processed payments from customers
  • Demonstrated excellent customer service skills by responding promptly to customer inquiries and complaints
  • Performed cleaning duties such as sweeping, mopping, dusting, wiping down surfaces
  • Sometimes have to jump in and help the bar with easy task such as wines, beer and some cocktails
  • Greeted visitors and provided them with assistance
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
  • Scheduled appointments for clients, customers, and other visitors
  • Maintained neat reception area by organizing materials and tidying up furniture.

Education

High School Diploma -

Mount Erin Secondary College

Skills

  • Attentive Listener
  • Sense of Humour
  • Communication Skills
  • Straightforward
  • Reliable
  • Grocery Team Member
  • Fruits & Veg Team Member
  • Front of House Team Member

Certification

RSA (Responsible Service of Alcohol)

Languages

English
Filipino

References

  • Dev Panchal, Grocery Manager, (040) 131-4124, 8281citynorth@woolworths.com.au
  • Gorkem Akgul, Fruits And Vegetable Manager, (040) 419-0990, 8281citynorth@woolworths.com.au

Timeline

Fruits & Veg Team Member

Woolworths City North Metro
04.2023 - 12.2023

Grocery Team Member

Woolworths City North Metro
04.2023 - 12.2023

Part Time Receptionist

Royal Massage Dromana
11.2018 - 05.2021

Front of House Team Member

La Cabra Mexican Carlton

High School Diploma -

Mount Erin Secondary College
JOHN ROMAN