Romana Dzaferagic

• Provided exceptional hair services to a diverse clientele, including haircuts, blowouts, colouring, highlights, balayage, and hair treatments.
• Demonstrated expertise in assessing clients' hair type, face shape, and personal preferences to recommend suitable hairstyles and treatments.
• Utilized advanced cutting techniques to create customized styles tailored to each client's individual needs and desires.
• Expert in various colouring techniques, including foiling, ombre, and colour corrections, to achieve desired results while maintaining hair health.
• Educated clients on proper hair care techniques and recommended professional products to maintain salon-quality results at home.
• Positive relationships with clients through excellent communication, attentiveness, and personalized service, resulting in a loyal client base and high customer satisfaction ratings.
• Collaborated with salon team members to ensure a seamless and enjoyable experience for clients from booking appointments to post-service follow-ups.

· As the proud owner of a hairdressing salon, It wasn’t not just a business for me, but a sanctuary for beauty and self-expression. My journey began with a vision—to create a space where clients could not only transform their appearance but also nourish their confidence and spirit, by building a relationship with individuals played a strong part with our client’s journeys

· Every day, I blend my passion for hairstyling, demonstrated exceptional attention to detail and craftsmanship in all aspects of hairdressing, ensuring flawless results and trying to exceeding client expectations.

· Customer satisfaction is at the heart of everything we did.

· Mentored and trained junior stylists, sharing my expertise and guiding them in honing their skills to deliver exceptional service and achieving a career, with a positive and collaborative work environment

· Developed a thriving salon business, overseeing all aspects of operations, including staffing, client relations, and financial management

· The staff and I Contributed to the salon's success by consistently achieving sales targets, building a loyal clientele, and receiving positive feedback and referrals from satisfied clients. In 2012 I received a great offer and I sold my business.

• Administration book keeping MYOB
• Payroll and processing contracts
• Extensive knowledge of trade coordination
• Strong visualisation skills of style and detail
• Processing of city and shire building permits
• Project cost tracking
• Vendor and subcontractor liaison
• Planes interpretation
• Project management

• Men’s suiting specializing in European sizing
• Ambassador for Sand Copenhagen and Hugo Boss
• Reporting to HR, meeting daily sales and Kip’s
• Displaying floor stock maintain a high-end store appearance involves attention to detail, creating an atmosphere that reflects luxury