Summary
Work History
Education
Skills
Languages
Timeline
Generic
Romanson Shrestha

Romanson Shrestha

Merrylands,NSW

Summary

Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work.

Work History

Waiter's Assistant

06.2024 - 06.2024
  • Guest Relations Management
  • Service prioritization
  • Table Bussing
  • Tableside Service
  • Dining customer service
  • Informed management about any issues related to customer service or safety regulations
  • Set up tables with cutlery, plates, glasses, and condiments before opening hours
  • Organized menus in a neat manner on each table prior to opening hours
  • Bussed tables after customers had finished their meals
  • Ensured that all areas of the restaurant were kept clean throughout shifts
  • Assisted waiters in taking orders from customers, carrying trays of food to tables, and providing refills on drinks
  • Cleaned and sanitized dining areas including tables, chairs, floors, windowsills, carpets
  • Provided excellent customer service by answering questions about menu items and making recommendations when requested
  • Greeted customers and checked for seating availability

Customer Service Representative

05.2024 - 06.2024
  • Conducted regular follow-up calls with customers after resolving their issues
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support
  • Provided excellent customer service to resolve customer complaints in a timely manner
  • Developed positive relationships with customers through friendly interactions

Education

MBA - Business Administration And Management

Kaplan Business School

Skills

  • Food presentation
  • Professional Appearance
  • Table Setting
  • Greeting and Assisting Customers
  • Order Taking
  • Product knowledge

Languages

Hindi
Professional Working

Timeline

Waiter's Assistant

06.2024 - 06.2024

Customer Service Representative

05.2024 - 06.2024

MBA - Business Administration And Management

Kaplan Business School
Romanson Shrestha