RONALD R SHARMA
Edmondson Park,Australia
Summary
Results-driven professional with a strong background in analytical problem-solving and developing evidence-based participant plans. Experienced in driving teamwork and communication to ensure effective support coordination for diverse disability participants. Focused on enhancing community outcomes through strategic planning.
Overview
16
16
years of professional experience
Work History
NDIA APS 5 Planner Service Delivery
NSW ACT Planning Group
Campbelltown, Australia
11.2023 - Current
- Working closely with participants and their representatives to identify current and future supports, and informal, mainstream and community support options to achieve plan outcomes.
- Gathering information from participants and their representatives, planning partners and multiple stakeholders, to enable high-quality planning and evidence-based decision-making.
- Determining funded supports to be included in participant plans to complement informal and formal supports.
- Resolving issues and complaints in relation to participant plans.
- Supported achievement of key performance indicators by meeting planning targets consistently.
- Coordinated team workflow to improve efficiency in collaboration with team leadership to enhance team effectiveness.
- Executed administrative and data entry tasks for participant records and task workflows to maintain accurate documentation.
Local Area Coordinator
Settlement Services International
Campbelltown, Australia
08.2021 - 11.2023
- Work closely with participants to identify current and future supports required in order to meet personal goals and achieve desired outcomes.
- Conducted planning conversations with participants to create tailored support plans that align with their personal goals.
- Work with Participants to gather information required for their plans.
- Provided in-language information and advice on local services and NDIS, facilitating informed choices for participants.
- Linked participants with readiness activities, including SSI LAC capacity building workshops, to enhance support access.
- Provided service and community information to participants, enabling access to resources or services necessary for achieving their goals.
- Committed to collaborative efforts and continuous knowledge sharing on new developments to enhance participant and community outcomes.
- Supported participants in completing specific tasks tailored to their skills and abilities.
Disability Support Worker
Southern Cross Community Healthcare / Complete Care Nursing
Parramatta, Australia
05.2010 - 08.2021
- Attend to personal care needs.
- Hydration and nutrition, meal preparation and feeding.
- Medication administration.
- Clinical care needs weighing residents, BGL, BP.
- Administered skin care treatments to maintain skin health and prevent complications.
- Handled manual transfers of residents to promote safety and mobility.
- Addressed resident behaviors using specific interventions.
- Providing social support.
- Life engagement activities, promoting independence in ADLs.
- Documented care activities to maintain accurate resident records and continuity of care.
- Performed cleaning, laundry, and kitchen duties to uphold a hygienic living environment.
- Ensured residents' privacy and dignity were maintained during personal care activities.
- Ensure safe and hazard free environment for residents.
- Coordinated care planning and updated families on resident needs to enhance support and engagement.
Disability Support Coordinator (Part-time)
Building Abilities Disability Services
Casula, Australia
06.2020 - 07.2021
- Managed participant funding to optimize resource utilization and ensure successful plan implementation.
- Provided support coordination for diverse disability participants, tailoring services to individual needs.
- Assessed individual circumstances and complexity levels for tailored support.
- Coordinated transition support for participant integration into services, enhancing access to necessary resources.
- Communicated regularly with participants and support services to ensure cohesive service delivery.
- Implemented participants' plans to align with their goals and facilitate achievement of desired outcomes.
- Committing to work collaboratively and continuously building knowledge about new developments for the benefit of the participant and the community.
Education
Masters of Social Work - Qualifying
University of New England (UNE)
Armidale01.2020
Certificate III in Health Service Assistance -
TAFE
Liverpool01.2010
Bachelor of Accounting and Financial Management -
University of South Pacific
Suva, Fiji Islands01.2003
Skills
- Quantitative analysis
- Qualitative research
- Data analysis
- Research Skills
- Analytical Skills
- Problem-solving
- Action Planning
- Teamwork
- Communication
References
- Mr Max Hadley, Team Leader, Macarthur and South Coast NSW/ACT Regional Services, 0488062900, Max.Hadley@ndis.gov.au
- Mrs Shiny Leonard, Team Leader, Gunghalin NSW/ACT Regional Services, 0448 563 307, shiny.leonard2@ndis.gov.au
Timeline
NDIA APS 5 Planner Service Delivery
NSW ACT Planning Group
11.2023 - Current
Local Area Coordinator
Settlement Services International
08.2021 - 11.2023
Disability Support Coordinator (Part-time)
Building Abilities Disability Services
06.2020 - 07.2021
Disability Support Worker
Southern Cross Community Healthcare / Complete Care Nursing
05.2010 - 08.2021
Masters of Social Work - Qualifying
University of New England (UNE)
Certificate III in Health Service Assistance -
TAFE
Bachelor of Accounting and Financial Management -
University of South Pacific