Summary
Overview
Work History
Education
Skills
Volunteers
Certification
Timeline
Generic

Rong Hu

Hobart,TAS

Summary

Highly organized and adaptable administrative professional with a proven track record of efficiently managing office operations. Exceptional multitasking abilities and attention to detail ensure tasks are completed accurately. Excellent communication skills and proficient in marketing strategy, media practice. A proactive team player with a strong work ethic.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Tea Barista Store Manager

Machi Machi Hobart
05.2022 - Current
  • Sales and Marketing: Developing and implementing marketing strategies to promote the tea shop, increase sales, and attract new customers.
  • Financial Management: Monitoring expenses, managing budgets, and analyzing sales data to optimize profitability.
  • Quality Control: Ensuring high-quality products and services by maintaining cleanliness, adhering to standard recipes, and conducting regular quality checks.

Marketing Specialist &Admin

Uselect Finance Group
09.2021 - 04.2022
  • specialized activities (online and offline) and conducting regular data analysis.
  • Preliminary consultations, sorting customer files and reporting to the senior.
  • Assisting senior brokers in doc management by PipeDrive. Devising, planning, developing, and organizing marketing campaigns to achieve KPIs and support business growth objectives.
  • Customer Relationship Management (CRM): Managing customer relationships through various channels to build brand loyalty and enhance customer satisfaction.
  • Content Creation: Creating engaging content for various marketing channels such as social media, websites, blogs, and advertisements.
  • Digital Marketing: Implementing digital marketing tactics including email marketing, social media marketing, search engine optimization (SEO), and pay-per-click (PPC) advertising.

Sales Representative

China Mobile
09.2014 - 09.2017
  • Promoting China mobile's new SIM package
  • Distributing leaflets through campus events, dormitory promotion, etc. to understand the needs of student phone cards and promote campus broadband and other services.
  • Publishing information about campus activities on social media platforms.

Education

Master of Arts - Media Practice

The University of Sydney
Sydney, NSW
05.2021

Bachelor of Arts - Journalism

The HeBei University
Hebei Province, China
06.2018

Skills

  • Customer service awareness
  • Multitasking and problem solving
  • Social media account management
  • Technology Proficiency office software
  • Exceptional written, verbal and interpersonal communication skills
  • Desire to work collaboratively within a team environment
  • Bilingual (Mandarin and English)

Volunteers

Citizen Tasmania- Moonah Bazaar Management
Hobart, Tasmania
06/2021 - Current
Assisting Citizen Tasmania with management for the monthly market. Facilitating liaison between the market stallholders and the visitors and ensuring an effective and empathetic line of communication is maintained.

The Salvation Army - Reading Together Mentor
Hobart, Tasmania
04/2021 - 12/2021
Reading volunteers actively participate in identifying disadvantaged pupils and help them improve their literacy skills through reading together. This role helps children at developmental risk provide supplementary educational support, plays a key role in children's lives, and encourages the improvement of children's reading, comprehension, vocabulary and speaking skills.

Certification

Certificate IV in Finance and Mortgage Broking

First Aid Certification

Working with Vulnerable People Card


Timeline

Tea Barista Store Manager

Machi Machi Hobart
05.2022 - Current

Marketing Specialist &Admin

Uselect Finance Group
09.2021 - 04.2022

Sales Representative

China Mobile
09.2014 - 09.2017

Master of Arts - Media Practice

The University of Sydney

Bachelor of Arts - Journalism

The HeBei University

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