Ronia Asper
Coolaroo,Victoria
Summary
Mature and customer service focused individual with over 10 years of working experience in various customer service / hospitality / warehouse roles. I am confident in my own ability to pick up new tasks rather quickly and have an inquisitive nature where I am always eager to learn and take any new opportunity that comes my way. I am looking to move into a position where I can build upon my pre-existing skill set and showcase my greatest strengths, that being communication and customer service. I am available to work immediately and I hold a valid Victorian license.
Overview
8
8
years of professional experience
Work History
Barista
Industry Cafe
05.2023 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Voice Picker
Tusk group - My chemist warehouse
01.2022 - 01.2023
- Picking orders using a rf scanner or voice picker, being aware of any fire hazards or fragile order sending it off on a belt
Cashier
7-eleven Convenience Store
04.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Pick Packer
labour group solutions - Mecca Cosmetics
01.2022 - 01.2022
- Rf scanning and container picking, being aware of any fire hazards or fragile order and sending them off on a belt
Pick Packer
Toll People - Adidas
01.2021 - 01.2022
- Picked containers using an REF scanner packing the boxes handling single picks and relocating stock dispatching orders as well as moving old stock to the back of the warehouse and putting new stock to the front of the warehouse
Crew Member
McDonald's Restaurant
01.2016 - 01.2022
- Cash handling including POS, stock handling and rotation, adhering to workplace health and safety processes
Pick Packers
Elite Staffing - Mecca Cosmetics
01.2020 - 01.2021
- Prepared and packed delivery orders and being aware of any fire hazards or fragile order
Cashier
Saccas Fine Foods
02.2017 - 12.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Advanced Diploma - Architectural Building Design
Melbourne Polytechnic
Preston, VICCertificate II - Visual And Performing Arts
Kangan Institute
Melbourne, VIC01.2018
Certificate III - Horticulture
Stirling Institute of Australia
Sunshine, VIC11.2017
Certificate Of Completion - Barista
Royal Greenhill Institute of Technology
Melbourne, VIC10.2016
Skills
- Able to provide excellent customer service
- Great communication and listening skills
- Enjoy challenges and open to learning new things
- Able to work well in a team, independently and unsupervised
- Good problem-solving skills
- Highly motivated
- Great product knowledge and sales experience
- Great knowledge of OH&S policies and procedures in the workplace
- Experienced with excel, PowerPoint and word
- Experience with Archicad software 26 & 27
- Quick learner
References
- Allan, 0404155090, Manager Campbellfield McDonalds
- Eric, 0458284761, Manager Keilor Park McDonalds
Timeline
Barista
Industry Cafe
05.2023 - 08.2023
Cashier
7-eleven Convenience Store
04.2022 - 10.2022
Voice Picker
Tusk group - My chemist warehouse
01.2022 - 01.2023
Pick Packer
labour group solutions - Mecca Cosmetics
01.2022 - 01.2022
Pick Packer
Toll People - Adidas
01.2021 - 01.2022
Pick Packers
Elite Staffing - Mecca Cosmetics
01.2020 - 01.2021
Cashier
Saccas Fine Foods
02.2017 - 12.2017
Crew Member
McDonald's Restaurant
01.2016 - 01.2022
Advanced Diploma - Architectural Building Design
Melbourne Polytechnic
Certificate II - Visual And Performing Arts
Kangan Institute
Certificate III - Horticulture
Stirling Institute of Australia
Certificate Of Completion - Barista
Royal Greenhill Institute of Technology
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