Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SoftwareEngineer
Raunak (Ronny) Arora

Raunak (Ronny) Arora

Software Engineer | Undergraduate 2nd Year
Perth,Western Australia

Summary

Passionate Software Engineering student dedicated to improving skills through hands-on learning and development work. Intermediate level in Python and C programming languages with Unit Testing and Debugging skills to produce clean code. Adept at using Data Structures and writing algorithms. Knowledge catering to Cisco Packet Tracer, Disaster Recovery and Contingency Plans for Data Security and Recovery. Well-organized and collaborative team player with strong communication and analytical skills.

Aiming to seek internship that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work History

Tech Sale Specialist

JB Hifi
10.2023 - Current
  • Proposed tailored IT solutions that resonated with client's requirements resulting in an increased number of closed sales.
  • Enhanced customer loyalty and increase in tech sales through attentive service, maintaining strong client relationship and regular follow-ups thus leading to repeat business and referrals.
  • Trained junior team members on effective sales techniques, contributing to overall team performance improvement.
  • Established trust-based relationships with stakeholders by tracking customer and supply chain details for precise and timely fulfillment of the orders.
  • Organized successful product demonstrations, clarified customer queries and delivered presentations thus influencing the customer's purchase decision positively.
  • Collaborated with technical teams in Telstra through JB Hifi to provide customized network plans for clients, resulting in increased customer satisfaction.

Sales Team Member

Spotlight, Innaloo, WA
01.2023 - 09.2023
  • Maintained organized and presentable merchandise to drive continuous sales by assisting customers to locate products efficiently.
  • Resolved customer queries about sizing, accessories, merchandise care and facilitated product return or exchange as required by providing them with prompt response.
  • Evaluated inventory and delivery needs through optimized strategies to meet customer demands by maintaining latest inventory count in database using company inventory management software.
  • Managed customer accounts and used customer insights to develop innovative sales strategies and secure customer satisfaction through outstanding service delivery.

Front of House Team Member

Lazy Moes
01.2022 - 01.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Utilized POS system to receive and process food and beverage orders by registering guest information in database to maintain accuracy and tracking information.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Education

Bachelor of Computing - Software Engineering

Curtin University
Bentley, WA
02.2024 - Current

Diploma of Information Technology - Software Engineering

Curtin College
Bentley, WA
02.2023 - 01.2024

Year 12 - Victorian Certificate of Education (VCE)

Victoria University Secondary College
Melbourne, VIC
01.2022 - 12.2022

Skills

    Software Development & Documentation

undefined

Accomplishments

  • Participated in COMSSA Hackathon to provide innovative solution for a space program "Astro Renaissance". The team was led by me and we won the title for the most innovative solution.
  • Ranked top in the class for Fundamentals of Programming, Introduction to Software Engineering, Computer Systems, Fundamental Concepts of Data Security and Data Structures and Algorithms.
  • Promoted from being a casual staff at JB Hi-Fi to a permanent part time tech sales associate and gaining networking skills related to Telstra services and other telecommunication services.

Timeline

Bachelor of Computing - Software Engineering

Curtin University
02.2024 - Current

Tech Sale Specialist

JB Hifi
10.2023 - Current

Diploma of Information Technology - Software Engineering

Curtin College
02.2023 - 01.2024

Sales Team Member

Spotlight, Innaloo, WA
01.2023 - 09.2023

Year 12 - Victorian Certificate of Education (VCE)

Victoria University Secondary College
01.2022 - 12.2022

Front of House Team Member

Lazy Moes
01.2022 - 01.2023

Similar Profiles

CREATE PROFILE
Raunak (Ronny) AroraSoftware Engineer | Undergraduate 2nd Year