Roopamjot Kaur
Melbourne,VIC
Summary
Dynamic Assistant Manager at Hungry Jacks with a proven track record in enhancing customer satisfaction and driving revenue growth. Skilled in employee training and project management, I excel at fostering teamwork and optimizing operational efficiency through effective decision-making and computer skills. Passionate about delivering exceptional service and achieving results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
Hungry Jacks
Narre Warren, VICTORIA
03.2025 - Current
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized various software and tools to streamline processes and optimize performance.
Shift Supervisor
Hungry Jacks
Narre Warren, VICTORIA
06.2024 - 03.2025
- Completed opening and closing duties to facilitate business operations.
- Monitored and maintained equipment to ensure operational efficiency.
- Provided on-the-job training to new staff members.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Education
Masters of Professional Accounting -
Holmes Institute
Melbourne, VIC07-2025
Bachelor of Commerce Honors -
Punjabi University
Patiala Punjab07-2022
Skills
- Customer service
- Project management
- Revenue growth
- Sales reporting
- Computer skills
- Decision-making
- Reporting and documenting
- Sales expertise
- Staff supervision
- Multitasking
- Employee coaching and mentoring
- Risk management
Certification
- First-Aid
- Food handling
Timeline
Assistant Manager
Hungry Jacks
03.2025 - Current
Shift Supervisor
Hungry Jacks
06.2024 - 03.2025
Masters of Professional Accounting -
Holmes Institute
Bachelor of Commerce Honors -
Punjabi University
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