Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Rosalie Holman

Dunsborough

Summary

An emerging social work practitioner with a bachelor of social work, with a strong understanding of social work theory, social policy, and professional practice. Passionate about addressing social inequalities to build resilient communities and foster cohesion. Demonstrates strong interpersonal, organizational, and analytical skills when working with clients, co-workers, and multidisciplinary partnerships. Employs empathy, effective communication, and self-motivation in my approach. Maintains a professional mindset and continuously seeks to expand knowledge and skills for practice. Committed to ongoing professional development and field experience to learn and grow.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Youth Job Coach

Workskil Australia
12.2024 - Current
  • Engage and provide intensive and person centred case management to Transition to Work participants by providing assessment, goal setting, direct support and referral to specialist internal and external services with the goal of them overcome vocational and non-vocational barriers and achieving education or employment.
  • Support Participants to engage and improve their motivation through tailored goal achievement. Support Participants to achieve goals, through servicing Participants in the community, travelling with Participants for appointments and flexible servicing.
  • Provided ongoing guidance and support to clients throughout job search and onboarding process.
  • Collaborated with local employers to identify job opportunities for clients.
  • Coached clients on resume and cover letter development to enhance opportunities.

Student Placement Youth Justice Officer

Department of Youth Justice
07.2024 - 11.2024
  • Monitored court proceedings for adherence to legal procedures and rules by attorneys and litigants.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Applied effective time management techniques to meet tight deadlines.
  • Maintained high level of client confidentiality, following strict guidelines, and recommendations.
  • Provided crisis intervention and case management services to child, family and legal guardians.
  • Monitored case progress for timely completion and compliance with applicable regulations.
  • Recorded case notes and performed follow-up documentation.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Experience working with young people, their families and communities including Aboriginal people families, communities and elders
  • Knowledge and understanding of legislation and best practice relating to the management of young people including the Young Offenders Act 1994, Children’s Court of WA Act, Bail Act, Sentencing Act and Sentence Administration Act; the ability to communicate this knowledge and advocate for best outcomes for young people.

Bar Attendant

Compass Group
02.2024 - 07.2024
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Practiced safe work habits, wearing protective equipment and consistently following OHS standards.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Support worker

Communicare Tuart House Women's Refuge
02.2023 - 10.2023
  • As a support worker and women's advocate for women experiencing homelessness and family and domestic violence, I have had continuous exposure to develop my understanding of the justice system as well as continue to develop my skills as a social worker
  • I work closely with my clients to advocate for them and their children as well as undertake case management.
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.
  • Utilized evidence-based practices to provide effective interventions for clients.
  • Participated in professional development and training opportunities to enhance clinical skills.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Provided crisis counseling and intervention services to clients in emergency situations.

Support worker

Mission Australia navig8 program
04.2023 - 06.2023
  • On a three-month fixed term contract, I supported case managers to assist young people leaving care to find independence
  • Assisting case managers to support clients with navigating the leaving care system and advocate on their behalf with the Department of Child protection to support them after they turn eighteen.

Retail Sales Assistant

Hyperluxe Activewear
09.2020 - 06.2023
  • Used POS system to process sales, returns, online orders and gift card activations
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Helped customers complete purchases, locate items and join reward programs
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Approached browsing customers to initiate conversations to determine buying preferences
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention
  • Increased sales by offering advice on purchases and promoting additional products
  • Issued receipts and processed refunds, credits or exchanges.

Bar and Food Attendant

Tiller Farm
01.2022 - 01.2023
  • Set up glassware, liquor and other necessary supplies for special events
  • Polished glassware, bussed tables and removed debris to keep customer areas clean
  • Adhered to state laws regarding alcoholic beverage services and customer regulations
  • Followed alcohol awareness procedures for preventing excessive guest intoxication
  • Provide food service during special events taking into consideration food allergies and requests from guests.

500 hour placement social work student

Department of educations regional office
07.2022 - 12.2022
  • 6 month social work placement working alongside compass to support and case manage year 7 to 10 student who are disengaged in education
  • Developed my knowledge and skills for practice through engagement with colleagues, clients and other agencies
  • Supported my colleagues to evaluate, develop and implement a year 6 high school transition program
  • During my placement I was given the opportunity to advocate on behalf of service users, completing assessments and case management, completing referrals and engage with both students, families and external agencies.

Bartender Shift Manager

Eight Willows Retreat
09.2021 - 12.2021
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Set up glassware, liquor and other necessary supplies for special events
  • Polished glassware, bussed tables and removed debris to keep customer areas clean
  • Adhered to state laws regarding alcoholic beverage services and customer regulations
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Personal Babysitter

Rosalie's Child Minding
06.2017 - 01.2021
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
  • Built positive and nurturing environments to support child social and emotional growth
  • Prepared healthy, age-appropriate snacks and meals
  • Organized different types of activities to enhance physical and intellectual development
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
  • Communicated positively with children and guardians.

Assistant Educator

Goodstart Early Learning
12.2014 - 06.2017
  • Applied play-based strategies to provide diverse approaches to learning
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance
  • Taught children with creative approaches, methods and techniques
  • Prepared reports and maintained administrative records
  • Helped teacher prepare instructional material and displays
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.

Education

Bachelor of Arts - Social Work

Edith Cowan University
Perth, WA
11-2024

Avanced Certificate - Nutrition And Health Coaching

Cadence Health Learning
10.2018

Certificate IV - Preparation Into Nursing Studies

SWIT
Busselton, WA
01.2016

WACE Certificate - undefined

Georgiana Molloy Anglican School
01.2015

Certificate III - Children's Services

SWIT
Busselton, WA
01.2015

Certificate III - Business

SWIT
Busselton, WA
01.2015

Certificate II - Business

SWIT
Busselton, WA
01.2014

Skills

  • Client Advocacy
  • Crisis Intervention
  • Case Documentation
  • Clinical Supervision
  • Domestic Violence Training
  • Case Management
  • Conflict Resolution
  • Strengths-based solution-focused therapy
  • Cultural Competency
  • Intervention Planning
  • Risk Assessment
  • Safety Planning

Certification

  • Senior First Aid and CPR Qualification
  • Working With Children Check
  • National Police Clearance
  • Approved Managers and Responsible Service of Alcohol
  • Western Australian Class C Drivers License
  • Australian Association of Social Workers Graduate Member 2025
  • Covid-19 immunization 2022
  • SAFETalk Suicide Awareness Training 2022/2024
  • GateKeeper Suicide Training 2023
  • Aboriginal Mental Health First Aid 2023

Accomplishments

  • Social Work and Mental Health (HD)
  • School of Arts and Humanities Commendation 2022
  • Australian Politics and Policy (D)
  • Addiction Studies: Fundamental Concepts (D)
  • Aboriginal Histories of the Present (HD)
  • Rural, Regional and Remote Community Development (D)
  • Introduction to professional practice (D)

Timeline

Youth Job Coach

Workskil Australia
12.2024 - Current

Student Placement Youth Justice Officer

Department of Youth Justice
07.2024 - 11.2024

Bar Attendant

Compass Group
02.2024 - 07.2024

Support worker

Mission Australia navig8 program
04.2023 - 06.2023

Support worker

Communicare Tuart House Women's Refuge
02.2023 - 10.2023

500 hour placement social work student

Department of educations regional office
07.2022 - 12.2022

Bar and Food Attendant

Tiller Farm
01.2022 - 01.2023

Bartender Shift Manager

Eight Willows Retreat
09.2021 - 12.2021

Retail Sales Assistant

Hyperluxe Activewear
09.2020 - 06.2023

Personal Babysitter

Rosalie's Child Minding
06.2017 - 01.2021

Assistant Educator

Goodstart Early Learning
12.2014 - 06.2017

Certificate IV - Preparation Into Nursing Studies

SWIT

WACE Certificate - undefined

Georgiana Molloy Anglican School

Certificate III - Children's Services

SWIT

Certificate III - Business

SWIT

Certificate II - Business

SWIT

Bachelor of Arts - Social Work

Edith Cowan University

Avanced Certificate - Nutrition And Health Coaching

Cadence Health Learning
Rosalie Holman