Rosalie Spence
Chinchilla,QLD
Summary
Driven by results, I elevated customer satisfaction and sales at Murilla Hardware through expert cash handling and sales expertise. As owner of Sal's Roadhouse Cafe, I built a loyal customer base and enhanced reputation by blending goal-oriented strategies with exceptional service, demonstrating both leadership and stock management skills.
Overview
16
16
years of professional experience
Work History
Level 3 Sales Assistant
Murilla Hardware
Miles, QLD
03.2012 - 04.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Owner
Sal,s Roadhouse Cafe
Chinchilla, QLD
03.2008 - 02.2012
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Education
No Degree - N\A
Tanjay Primary Philippines
Tanjay CitySkills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
Cooking Asian Food
Enjoys cooking for family and friends.
Timeline
Level 3 Sales Assistant
Murilla Hardware
03.2012 - 04.2024
Owner
Sal,s Roadhouse Cafe
03.2008 - 02.2012
No Degree - N\A
Tanjay Primary Philippines