Rosamie Reyes
New Norfolk,TAS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Deli Fresh team member
Woolworths
12.2020 - Current
- Fresh food sales assistant, inventory stocking and quality assurance.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Monitored and verified all merchandise was properly priced and labeled.
Volunteer Retail Assistant
Redcross
12.2020 - 12.2022
- Retail sales assistant, customer service, cash handling, electronic transactions, inventory management and community service.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
House keeping
Waterfront Lodge
04.2020 - 06.2020
- General housekeeping and motel room maintenance
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Provided assistance to other staff members with cleaning of difficult areas.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Responded immediately to calls from personnel to clean up spills and wet floors.
cashier/customer service
TWO SKIPS FISH AND CHIPS
07.2017 - 09.2017
- Cashier, general customer service, cash handling and electronic transactions, food preparation and cooking.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by promptly addressing any concerns or special requests from guests regarding their meals.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Cashier/Customer service
Bakers Delight
11.2015 - 11.2015
- General customer service, cash handling and electrical transactions, inventory stocking and quality assurance
Education
No Degree - Certificate 4 in Community Services
Tas Tafe
Tas TAFE12.2023
Skills
- Good organizational skills
- Good verbal and written communication skills
- Customer oriented
- Basic MS Word & Excel skills
- Good active listening skills
Qualifications Education
- CERTIFICATE 3 in Community Services, Tas Tafe, 2022
- Working with vulnerable people card (Volunteer)
- National Police Check
- Certificate 4 in community services, tas tafe, Present
- Certificate 3 in community services, tas tafe, Feb-dec 2022
- Use businness software application
- Organise personal work practices annd development
- Respond to client needs
- Recognise and RESPOND TO crisit situations
- Provide first point of contact
- Communicate and work in health or community services
- Work with diverese people
- Promote aboriginal and torres strait islander cultural safety
- Support group activities
- Develop and maintain networks and collaborative partnerships
- Follow safe work practices for direct client care
- MAnage personal stressors in the work environment
- University preporation program, UTAS, 2018-2020
- Learning at University
- Academic Numeracy
- Academic Writing 1 & 2
- Supported studies 1 & 2
- Research and Information skills
- Communication Skills
Activities
- Volunteer worker, Redcross Store Hobart, 12/12/2020, present
- Monthly donator to Plan International, 2018, present
- Plasma Partner Card, Red Cross Blood Donation Hobart, 02/08/2018
- First Aid Certificate, St. John Hospital, 05/07/2017
References
- Belinda Crosswell, Woolworths Fresh team Line Manager, 0400099212
- Mel Cowen, Ex Woolworths Fresh Team Line manager, 0448929197
- Susannah Slatter, Redcross Hobart Store Manager, 0438062360, Saslatter@redcross.org.au
- Peter Taylor, Waterfront Lodge Motel Manager, (03) 6228 4748
- Aaron Tuttle, Two-skips Fish & Chips Store Owner, 0467875568, Aarontuttle@gmail.com
- Jane Stratton, UPP Coordinator, +6136226 6357, Jane.Stratton@utas.edu.au
Timeline
Volunteer Retail Assistant
Redcross
12.2020 - 12.2022
Deli Fresh team member
Woolworths
12.2020 - Current
House keeping
Waterfront Lodge
04.2020 - 06.2020
cashier/customer service
TWO SKIPS FISH AND CHIPS
07.2017 - 09.2017
Cashier/Customer service
Bakers Delight
11.2015 - 11.2015
No Degree - Certificate 4 in Community Services
Tas Tafe
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