Rose Sinclair
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Veterinary Nurse/Kennel Hand
Adelaide Veterinary Surgical Services
12.2022 - Current
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Administered medications to animals in treatment and documented changes in condition.
Bartender
Sorcerer's Bar
09.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Shift Manager
Pretzel Mania
06.2020 - 09.2022
- Train and mentor new employees to maximize team performance.
- Perform well under high pressure and fast-paced working environments.
- Supervise employees and oversee quality compliance with company standards for food and services.
- Keep employees operating productively and working on task to meet business and customer needs.
- Coach crew members to optimize performance and motivate toward more efficient work.
- Exercise composure under pressure and in escalated customer service scenarios.
- Work closely with team members to schedule breaks and shifts to meet state regulations.
- Track receipts, employee hours and inventory movements.
Education
Certificate II - Animal Studies
TAFE
Gilles Plains, SA12.2022
Certificate III - Retail
TAFE
Oaklands, SA02.2022
High School Diploma -
Australian Science & Mathematics School
Bedford Park, SA12.2021
Skills
- Cash Handling
- Interpersonal Skills
- Supply Ordering
- Coaching and Mentoring
- Opening and Closing Procedures
- Handling Customer Complaints
- Inventory and Supply Management
- Responsible Alcohol Service
- Attending Multiple Customers
- Recipe and Menu Memorization
- New Hire Training
Certification
Responsible Service of Alcohol Certificate (2022)
First Aid Certificate (2021)
Volunteer Experience
Animals Anonymous Volunteer
Foster Carer for RSPCA and Paws & claws
MewoMe Cat Café Volunteer
References
Venue Manager: Sorcerers Bar & The Caribbean Bar
Chris, 0412 312 996
Manager: Sorcerers Bar
Harry, 0449 267 504
Senior Veterinary Nurse/Manager: Adelaide Veterinary Surgical Services
Natasha, 0431 306 076
Timeline
Veterinary Nurse/Kennel Hand
Adelaide Veterinary Surgical Services
12.2022 - Current
Bartender
Sorcerer's Bar
09.2022 - Current
Shift Manager
Pretzel Mania
06.2020 - 09.2022
Certificate II - Animal Studies
TAFE
Certificate III - Retail
TAFE
High School Diploma -
Australian Science & Mathematics School
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