Summary
Overview
Work History
Education
Skills
Timeline
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Rose Angela Surat

Unit 3 71 Evaline St Campsie,NSW

Summary

Dedicated professional with strong customer service skills and a proven track record in enhancing team performance. Known for attention to detail and problem-solving abilities, ensuring high customer satisfaction in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Hospitality All Rounder

Smoky Cravings
Tempe
08.2024 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Recognized by management for providing exceptional customer service.

Warehouse Pick Packer

Pariya Foods
St Peters
10.2023 - 03.2024
  • Packaged food products following safety and quality standards.
  • Operated packing machinery to maintain efficient workflow.
  • Inspected items for defects before packaging to ensure quality.
  • Loaded finished goods onto pallets for shipment readiness.
  • Labeled boxes, crates, and other containers accurately.

Account Officer

CARD SME Bank, A Thrift Bank
Manaoag , Philippines
02.2017 - 09.2023
  • Managed financial transactions and maintained accurate records for customer accounts.
  • Processed loan applications and conducted thorough credit assessments for clients.
  • Reviewed account statements and reconciled discrepancies with relevant departments.
  • Ensured compliance with banking regulations and internal policies during audits.
  • Reviewed and reconciled accounts payable and receivable records.

Education

Graduate Diploma - Management

Victorian Institute of Education
Sydney, NSW

Skills

  • Customer service
  • Financial analysis
  • Team collaboration
  • Conflict resolution
  • Project management
  • Inventory control

Timeline

Hospitality All Rounder

Smoky Cravings
08.2024 - Current

Warehouse Pick Packer

Pariya Foods
10.2023 - 03.2024

Account Officer

CARD SME Bank, A Thrift Bank
02.2017 - 09.2023

Graduate Diploma - Management

Victorian Institute of Education

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Rose Angela Surat