Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rosemary Christou

Moonee Ponds,VIC

Summary

Rose is a highly skilled, motivated, and personable Program & Project leader with extensive experience delivering successful outcomes on a range of strategically complex programs, with a diverse range of business requirements. Supported by her prior experience in finance, pricing and product go-to-market, Rose has overseen a range of onshore and offshore programs and projects which have delivered outcomes including revenue uplift, cost control, process re-engineering as well as risk minimisation and governance enhancements in the regulated telecommunications industry.

Overview

21
21
years of professional experience

Work History

Senior Program Manager

Telstra Corporation Limited
01.2018 - 05.2021
  • Directly reporting to the Group Head of Commercial as well as supporting a diverse range of Project Sponsors including Group Executives and Senior Management in IT, Finance, Pricing, Marketing and Organisational Development
  • Work collaboratively with Key Executive stakeholders to agree a Strategic Program that delivers value to core company objectives
  • Collaborate with Key Executives and sponsoring stakeholders to construct an agreed business case and work closely with Finance and IT to execute
  • Ownership and accountability of annual budgets, timelines and quality of deliverables reporting to a diverse range of Program Sponsors and stakeholders within a range of complex and enterprise-wide programs
  • Establishment and engagement of diverse, decentralised project teams made up of onshore and offshore resources including external vendors and consultancies
  • Negotiated external vendor contracts while working within existing consultancy agreements
  • Supporting and mentoring a diverse and cross-functional cohort of project leads to ensure the consistent and effective delivery of projects within a range of critical parameters including cost, governance, risk and regulation
  • Enhancing program and project delivery capability through the establishment, consistent application and refinement of program and project management practices
  • This was partnered within a hybrid working environment that executed Waterfall and Agile methodologies that determined the programs operating rhythms and practices, enabling a collaborative and effective program environment
  • Lifecycle management of existing system capability used within the wider Go to Market processes
  • Key Programs: Restructure of marketing and commercial teams implementing an Agile at Scale operating model to streamline processes and realise operational synergies
  • Design and execution of new Commercial Pricing process with technical and reporting capability that created synergies between Sales, Pricing, Legal and Commercial for all Enterprise and Government customers
  • Improvement of Enterprise-wide Commercial Pricing portal to support increased transparency of pricing within the go-to-market process that supports and streamline large business and enterprise customer contracts
  • Cross functional alignment of customer pricing data to establish a single enterprise view
  • Development of aligned product catalogue and user interface for more than 50,000 unique product variants allowing sales and pricing teams to gain greater visibility over current customer product holdings.

Senior Project Manager

Telstra Corporation Limited
01.2013 - 12.2017
  • Led a diverse range of technology, transformation and efficiency projects reporting to the Group Head of Pricing and supporting a range of Project Sponsors including Senior Management in IT, Finance, Pricing, Marketing and Organisational Development
  • Maintained ownership and managed large-scale initiatives with diverse enterprise sponsorship to ensure that projects were delivered timely, on budget, to quality expectations within a highly regulated environment
  • Engagement of diverse, decentralised, and cross functional project teams made up of onshore and offshore resources including external vendors and consultancies
  • Key Projects: Development and deployment of workflow management tool to streamline approval processes supporting the product and pricing development lifecycle based on commercial, regulatory, marketing, pricing and customer objectives
  • Enhancement of financial modelling systems and capability for large scale Corporate and Government telecommunication solutions to support national sales teams
  • Enhance go to market capabilities and processes through the automation of pricing and contract generation capabilities
  • This included the establishment and integration of pricing and contract generation within existing corporate toolsets as well as a wider Transformation program
  • Implemented program to rationalise and regulate the application of incentive fund programs across customer cohorts based on agreed business rules.

Program Finance Manager

01.2011 - 01.2012
  • As a key element within the Program Corporate Governance function, Rose was responsible for the establishment of annual program funding requirements, monitoring and managing program budgets including the identification and escalation of project overruns as well as progressive program health reporting
  • In addition, the role included ensuring public facing product announcements were aligned to regulatory and corporate specifications.

Senior Product Pricing Manager

01.2009 - 01.2010
  • As a member of the corporate pricing function, Rose was responsible for the mobility product pricing for all enterprise and government customers
  • She developed and maintained pricing algorithms incorporating revenue and discount strategies, financial models, and sensitivity analysis
  • This included collaborative partnerships with the product and sales functions to ensure commercial transactions aligned to prescribed commercial requirements.

Senior Pricing Specialist

01.2006 - 01.2008
  • As a member of the corporate pricing function, Rose was responsible for pricing customer network technology including carriage, mobility and data networks for large Enterprise and Government customers
  • She developed financial models to ensure profitability and yield requirements were achieved within a fast-paced deal environment
  • This included collaborative partnerships with the sales and product functions to ensure commercial transactions aligned to prescribed commercial requirements.

Senior Funds Accountant

Merrill Lynch Melbourne
01.2005 - 01.2006
  • Managed cash and domestic equity funds

Funds Manager

Norwich Union (Avia) in United Kingdom
01.2003 - 01.2005
  • Priced domestic and international equity funds

Fund Accountant

AXA
01.2000 - 01.2003
  • Managed Cash management fund activities

Education

01.2005

Bachelor of Arts/Commerce -

Latrobe University
01.2000

Skills

  • Experience in managing large-scale, cross-functional projects within a large, complex Australian listed technology business with footprints in Asia
  • Management of diverse and distributed teams located onshore and offshore including permanent personnel, contractors, and consultancies
  • Oversight of pricing go-to-market processes (ideation, development, testing) in a highly regulated environment
  • Strong verbal and written communication, capable of building and maintaining rapport with key stakeholders including ability to deliver complex messages in a concise and value-added way
  • Highly developed analytical skills with the ability to take a proactive, solution-focused approach
  • Project Leadership
  • Problem-Solving Skills
  • Agile Methodology
  • Program Review
  • Strategic Planning
  • Personnel Management
  • Scope Management
  • Analytical Skills
  • Staff Leadership
  • Strong Analytical Skills

References

References available upon request.

Timeline

Senior Program Manager

Telstra Corporation Limited
01.2018 - 05.2021

Senior Project Manager

Telstra Corporation Limited
01.2013 - 12.2017

Program Finance Manager

01.2011 - 01.2012

Senior Product Pricing Manager

01.2009 - 01.2010

Senior Pricing Specialist

01.2006 - 01.2008

Senior Funds Accountant

Merrill Lynch Melbourne
01.2005 - 01.2006

Funds Manager

Norwich Union (Avia) in United Kingdom
01.2003 - 01.2005

Fund Accountant

AXA
01.2000 - 01.2003

Bachelor of Arts/Commerce -

Latrobe University

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