Rosenta Shehari Bamunuarachchige Dona
Tingalpa
Summary
Dynamic retail professional with a proven track record at Keells Super, excelling in customer engagement and product promotions. Skilled in POS system operations and problem-solving, I consistently enhanced customer satisfaction and maintained high-quality standards. A positive team player, I thrive in fast-paced environments, ensuring efficient store maintenance and appealing displays.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Keells Super
01.2023 - 01.2025
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Managed efficient cash register operations.
Team Associate
G-Flock - Clothing Retail Shop
02.2021 - 12.2022
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Resolved issues quickly to maintain productivity goals.
- Maintained productive, efficient approach to all tasks.
- Continuously checked products for quality assurance according to strict guidelines.
- Created appealing displays for routine arrangements and special promotions.
Education
Bachelor in Business - Business
Queensland University of Technology
Brisbane, QLD08-2027
High School Diploma -
Holy Cross College
Sri Lanka12-2012
Skills
- Customer engagement
- Verbal and written communication
- Store maintenance
- Positive and professional
- Product promotions
- POS system operations
- Problem-solving
- Teamwork
- Time management
Languages
English
Full Professional
Timeline
Retail Sales Associate
Keells Super
01.2023 - 01.2025
Team Associate
G-Flock - Clothing Retail Shop
02.2021 - 12.2022
Bachelor in Business - Business
Queensland University of Technology
High School Diploma -
Holy Cross College
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