Summary
Overview
Work History
Education
Skills
Certification
Timeline
AVAILABILITY
Generic

ROSHAN RAM DAYAL

Greenway

Summary

Dedicated and results-driven Assistant Manager with over five years of progressive experience in retail operations. Proficient in managing multi-store operations, driving sales performance, and leading high-performing teams. Adept at delivering exceptional customer service, optimizing operational processes, and achieving business objectives. Seeking to leverage my expertise to contribute to the success of a dynamic retail organization.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Restaurant Manager

Hungry Jacks
02.2023 - Current
  • Managed day-to-day operations across multiple locations, ensuring seamless execution of business processes and high-quality customer.
  • Led a team of 80+ employees by implementing training programs, performance management, and motivation strategies to improve productivity.
  • Achieved sales growth of 10% through promotional campaigns, staff engagement, and effective cost control measures.
  • Reduced inventory discrepancies by 15% by implementing weekly stock audits and improved inventory systems.
  • Enhanced customer satisfaction scores by 20% through efficient issue resolution, service strategies, and team alignment with company standards.

Sales Representative

Jewel-Osco Supermarket
12.2021 - 09.2022
  • Used POS system to enter orders, process payments and issue receipts.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Operated cash register to record transactions accurately and efficiently.

Education

Master of Science -

Australian National University
Canberra, ACT
07-2025

Skills

  • Time Management
  • Outstanding interpersonal skills
  • Basic administrative knowledge
  • Cash register familiarity
  • Accurate money handling
  • Proficient in MS office
  • Answering incoming calls
  • Teamwork

Certification

Food Safety Supervisor

Driving Quality Portfolio

Guest Obsessed for Growth

Timeline

Assistant Restaurant Manager

Hungry Jacks
02.2023 - Current

Sales Representative

Jewel-Osco Supermarket
12.2021 - 09.2022

Master of Science -

Australian National University

AVAILABILITY

  • Weekly – 84 Hours
  • Monday – 5AM – 5PM
  • Tuesday – 5AM – 5PM
  • Wednesday – 5AM – 5PM
  • Friday – 5AM – 5PM
  • Sat, Sun, Public Holidays – 5AM – 5PM

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ROSHAN RAM DAYAL