Roshni Hemnani
Clayton, Melbourne,VIC
Summary
Compassionate and dedicated individual with experience in providing support and monitoring the wellbeing of clients. Proficient in Microsoft Office (Word, Excel, and Powerpoint) focusing on writing reports, analyzing data, and creating graphs. Skilled at multi-tasking and committed to working collaboratively in fast-paced research environments.
Overview
5
5
years of professional experience
Work History
Telechat Volunteer - Aged and Community Care
Australian Red Cross
Melbourne, VIC
01.2025 - Current
- Provide support through weekly calls with isolated individuals.
- Build effective rapport with clients.
- Responsible for keeping a check on the client's wellbeing and reporting any concerns following the organizational protocols.
Sandwich Artist
Subway
Karachi, Pakistan
01.2022 - 06.2022
- Greeted guests, promoted specials, and took orders
- Organized freezers, refrigerators, and storage rooms by receiving, recording and moving food and beverage supplies and products
- Assisted customers in choosing menu items by providing food complementing information
- Operated manual and electric appliances to peel, slice, and trim food
Sales Agent
Experts Helping Businesses
Karachi, Pakistan
08.2021 - 12.2021
- Provided service to customers by quickly and courteously responding to requests, inquiries, suggestions, and concerns
- Offered each customer a satisfactory personal service to boost sales and customer satisfaction
- Worked for a pharmacy network and sold medicine to those in need
Voluntary Caregiver
Dar Ul Sukun
Karachi, Sindh
01.2021 - 11.2021
- Assisted children with daily activities, such as bathing, dressing and grooming.
- Provided emotional support, especially building trusting relationships with children offering adequate guidance.
- Prepared meals according to individual dietary needs and contributed to the upkeep of the facility, such as cleaning and minor repairs.
- Maintaining paperwork, record-keeping, and organizing donations.
- Organized recreational activities, including playing games and sports, meet the physical needs of both children and adults.
- Provided tutoring help to foster a positive learning environment.
Voluntary Caregiver
Alkhidmat Foundation
Karachi, Sindhi
02.2020 - 10.2020
- Provided basic computer literacy, such as use of Microsoft office and other life skills to prepare older children for independence.
- Performed light housekeeping duties, such as laundry, changing linens and cleaning rooms.
- Assisted in the sorting and distributing of donated items.
- Worked collaboratively with other volunteers to organise activities and shared cleaning responsibilities.
Education
Bachelor of Arts - Psychology
Monash University
Melbourne, VIC11-2026
Skills
- Good at multitasking
- Active Listening
- Compassionate caregiving
- Team collaboration skills
- Cultural sensitivity
- Computer skills (Proficient in Microsoft Office)
- Clear communication skills
- Volunteer training
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Timeline
Telechat Volunteer - Aged and Community Care
Australian Red Cross
01.2025 - Current
Sandwich Artist
Subway
01.2022 - 06.2022
Sales Agent
Experts Helping Businesses
08.2021 - 12.2021
Voluntary Caregiver
Dar Ul Sukun
01.2021 - 11.2021
Voluntary Caregiver
Alkhidmat Foundation
02.2020 - 10.2020
Bachelor of Arts - Psychology
Monash University
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