Rosie Smith
Frankston South
Summary
Professional with focus on club management, prepared to deliver impactful results. Skilled in team collaboration, customer service, and operational efficiency. Known for adaptability, leadership, and problem-solving abilities. Reliable in driving team success and meeting organizational goals.
Overview
26
26
years of professional experience
Work History
Club Manager
REVO Fitness
09.2024 - Current
Group Fitness Coordinator & PT
REVO Fitness
06.2024 - 09.2024
Group Fitness Coordinator & PT
Cranbourne Fitness 24/7
01.2012 - 06.2024
Administration Officer
Holmesglen Institute
08.2010 - 07.2012
- Provide customer service to all customers - internal and external
- Document preparation as required
- Data entry of fees, student information, course enrolment
- Answer all incoming phone course enquiries
Recruitment Coordinator
Crown Casino Melbourne
06.2007 - 04.2010
- Coordinate all end to end Recruitment for Crown Hotels, Corporate & Services Departments
- Assist Recruitment Management with all administrative/recruitment needs
- Provide customer service to all customers - internal and external
- Prepare & present Recruitment presentations
- Perform Corporate Company Induction
- Reception duties as required
- Maintain applicant data base, talent pool, recruitment website
Recruitment Consultant
Victoria Police
04.2007 - 06.2007
Recruitment Coordinator
Crown Casino Melbourne
01.2003 - 01.2006
- Coordinate all end to end Recruitment for Food & Beverage, Crown Hotels, Corporate & Services Departments
- Assist Recruitment Management with all administrative/recruitment needs
- Provide customer service to all customers - internal and external
- Prepare & present Recruitment presentations
- Perform Corporate Company Induction
- Maintain applicant data base, talent pool, recruitment website
Traineeship Coordinator
Crown Casino Melbourne
01.2001 - 01.2003
- Coordinate the Food & Beverage Traineeship program
- Performance Manage all Trainees
- Coordinate program Recruitment
- Communicate with all key stakeholders
- Prepare & present Recruitment presentations
HR Admin Assistant/Trainer/Induction Presenter
Crown Casino Melbourne
01.2000 - 01.2001
- Maintain Traineeship training records
Education
Level 2 First Aid/CPR -
01.2025
HSC - Year 12
Certificate IV - Fitness
Victorian Fitness Academy
01.2011
Units for Certificate IV - Human Resources
Swinburne University (TAFE Division)
01.2005
Certificate III - Frontline Management
Swinburne University (TAFE Division)
01.2002
Certificate III - Hospitality (Food & Beverage)
William Angliss Institute of TAFE/Crown College
01.2001
The New Supervisor - undefined
Swinburne University (TAFE Division)
01.1999
Train the Trainer - undefined
Western Melbourne Institute of TAFE
01.1998
Skills
- Staff training
- Membership growth
- Team motivation
- Staff scheduling
- Customer Service
- Conflict resolution
- Attention to detail
- Staff supervision
- Quality control
- Time management
- Problem-solving abilities
Timeline
Club Manager
REVO Fitness
09.2024 - Current
Group Fitness Coordinator & PT
REVO Fitness
06.2024 - 09.2024
Group Fitness Coordinator & PT
Cranbourne Fitness 24/7
01.2012 - 06.2024
Administration Officer
Holmesglen Institute
08.2010 - 07.2012
Recruitment Coordinator
Crown Casino Melbourne
06.2007 - 04.2010
Recruitment Consultant
Victoria Police
04.2007 - 06.2007
Recruitment Coordinator
Crown Casino Melbourne
01.2003 - 01.2006
Traineeship Coordinator
Crown Casino Melbourne
01.2001 - 01.2003
HR Admin Assistant/Trainer/Induction Presenter
Crown Casino Melbourne
01.2000 - 01.2001
HSC - Year 12
Certificate IV - Fitness
Victorian Fitness Academy
Units for Certificate IV - Human Resources
Swinburne University (TAFE Division)
Certificate III - Frontline Management
Swinburne University (TAFE Division)
Certificate III - Hospitality (Food & Beverage)
William Angliss Institute of TAFE/Crown College
The New Supervisor - undefined
Swinburne University (TAFE Division)
Train the Trainer - undefined
Western Melbourne Institute of TAFE
Level 2 First Aid/CPR -
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