Roslyn Chessari
Sydney,Australia
Summary
Experienced Manager with a strong background in business administration, staff leadership, and stakeholder engagement. Skilled in overseeing daily operations, streamlining workflows, and ensuring compliance across highly regulated industries. Adept at building efficient systems, managing budgets, and fostering positive client and staff relationships. Looking to leverage transferable skills in an Office Manager, Practice Manager, or Administration Coordinator role.
Overview
8
8
years of professional experience
Work History
Centre Manager
Montessori Academy
07.2019 - Current
- Lead and manage a childcare centre with 130+ enrolled children and 25 staff, ensuring compliance with National Quality Standards (NQS) and company policies.
- Develop and implement strategic operational plans to drive growth, efficiency, and quality outcomes.
- Oversee staff rostering, performance management, professional development, and team building.
- Monitor budgets, expenses, and supplier contracts to maintain cost-effective operations.
- Build and maintain strong relationships with families, staff, and external stakeholders to ensure excellent customer service and community engagement.
- Organise and chair monthly staff meetings, prepare agendas, and document minutes.
- Maintain centre security, safety protocols, and compliance documentation for audits and inspections.
- Manage centre communications, including family correspondence, enrolments, and incident reporting.
- Streamline administrative processes including invoicing, payroll adjustments, procurement, and database management.
- Perform front-desk duties including welcoming families, answering phones, managing emails, and scheduling appointments.
- Prepare and maintain accurate records such as attendance, enrolments, compliance forms, and incident reports.
- Draft professional correspondence, distribute newsletters, and manage noticeboard and digital communication updates.
- Coordinate office supplies, filing systems, and equipment maintenance to ensure smooth daily operations.
Assistant Manager
Montessori Academy
05.2017 - 07.2019
- Supported centre operations, administration, and compliance in line with Montessori Academy standards.
- Assisted in staff rostering, payroll adjustments, and day-to-day coordination of the centre.
- Provided family communication support, enrolment processing, and customer service.
- Managed office supplies, records, and documentation to ensure efficient daily operations.
- Introduced streamlined admin processes, saving significant hours weekly.
- Coordinated compliance audits with 100% pass rate.
- Implemented new rostering system that reduced overtime costs by 15%.
- Successfully managed operations for a centre with 130 children and 25 staff, ensuring compliance across all NQS quality areas.
- Increased staff retention by mentoring and professional development programs.
Education
Certificate III in Business Administration - Medical
Wesley Institute Of Training
06-2021
Diploma of Early Childhood Education and Care -
AELI
07-2016
High School Certificate -
Rosebank Collage
12-2011
Skills
- Staff Leadership & Team Development
- Business Administration & Compliance
- MS Office Suite & Database Management
- Supplier & Contractor Management
- Process Improvement & Workflow Optimisation
- Calendar & Diary Management
- Budget Management & Financial Reporting
- Payroll & HR Administration
Systems And Software
- Microsoft Office Suite (Excel, Word, Outlook, Teams)
- CRM Systems (Kidsoft, Easy Employer, CRM or equivalent)
- Payroll & Rostering Systems
- Canva (for reports & communications)
- Database & Records Management
References
Available upon request.
Timeline
Centre Manager
Montessori Academy
07.2019 - Current
Assistant Manager
Montessori Academy
05.2017 - 07.2019
Certificate III in Business Administration - Medical
Wesley Institute Of Training
Diploma of Early Childhood Education and Care -
AELI
High School Certificate -
Rosebank Collage