Ross Massie
Sydney,NSW
Overview
4
4
years of professional experience
1
1
Certification
Work History
Engagement Delivery Consultant
Salesforce
02.2023 - Current
- Led end-to-end delivery of software implementation projects, utilising effective agile project management methodologies to ensure on-time and within-budget execution.
- Responsible for projects and budgets with a multimillion-dollar value across a range of high-profile strategic clients.
- Received a 5/5 customer satisfaction on all undertaken engagements
- Worked in presales teams to understand client requirements, contributing to developing proposals and comprehensive Statements of Work.
- Interacting with technical and functional customers to obtain requirements, analyse information, and design comprehensive strategies/solutions resulting in outstanding Customer Success.
Fellow
Bondi Partners and 1941 Investment Fund
03.2022 - 09.2022
- Analysing business intelligence and trend data from industry reports, public source information, reports and purchased data to report and inform clients, investors, on developments and trends with implications for their business strategies and growth needs
- Assisting with the analysis of investee companies for the investment arm of the business, 1941
- Assessing company’s financials, business strategy and market
- Preparing comprehensive policy white papers, presentations for clients, and research tasks across various industry sectors; such as cybersecurity, technology, renewable energy, space, and defence.
Analyst
Commonwealth Treasury
08.2021 - 03.2022
- Analysing policy reform options to modernise Australia’s regulatory code for the Payments sector
- Researching and presenting new payment technologies such as Apple Pay and Buy Now Pay Later, cryptocurrency, digital wallets and CBDCs
- Presenting policy briefs and recommendations based on quantitative and qualitative analysis
Legal Officer
Commonwealth Attorney-General’s Department
02.2020 - 08.2021
- Primarily involved in the fast-paced judicial appointments portfolio, enabling the appointment of judicial officers
- Core responsibilities included – scrutinising proposed legislation, advice on legal issues impacting the judiciary, drafting documents for the Parliamentary Cabinet, preparing speeches, ministerial briefings and statistical briefings.
Policy and Program Internship
SurfAid
06.2021 - 09.2021
- Volunteer internship with a multinational NGO that provides access to healthcare and clean water for remote communities in Indonesia
- Acquired additional Government funding from the Department of Foreign Affairs.
Internship
Commonwealth Department of Infrastructure
11.2019 - 02.2020
- Member of the team that facilitated the creation of a harmonised ‘Heavy Vehicle National Law’ adopted by the Commonwealth and State Governments and industry stakeholders.
Internship
Micronesian Legal Service
- Volunteer internship undertaking a project to the legal status of climate change refugees in the Pacific Islands.
Education
Bachelor of Laws (Honours) and Bachelor of Politics, Philosophy and Economics -
Australian National University
Canberra, ACT11.2022
Skills
- Project management
- Agile methodology
- Scrum methodology
- Presales and deal scoping
- Stakeholder management
- Microsoft Word and Excel
- Policy writing
- Research
- Process Improvement
Certification
- Certified Scrum Master, Scrum Alliance, 01/24
- Salesforce Certified Administrator, Salesforce, 03/23
Hobbies and Interests
- Surfing
- Guitar
- Snowboarding
- Ocean swimming
- Tennis
Timeline
Engagement Delivery Consultant
Salesforce
02.2023 - Current
Fellow
Bondi Partners and 1941 Investment Fund
03.2022 - 09.2022
Analyst
Commonwealth Treasury
08.2021 - 03.2022
Policy and Program Internship
SurfAid
06.2021 - 09.2021
Legal Officer
Commonwealth Attorney-General’s Department
02.2020 - 08.2021
Internship
Commonwealth Department of Infrastructure
11.2019 - 02.2020
Internship
Micronesian Legal Service
Bachelor of Laws (Honours) and Bachelor of Politics, Philosophy and Economics -
Australian National University
Similar Profiles
Krithika SelvanayagamKrithika Selvanayagam
Associate Success Guide at SalesforceAssociate Success Guide at Salesforce
AYAN JANAAYAN JANA
LEAD MEMBER OF TECHNICAL STAFF (LMTS) at SalesforceLEAD MEMBER OF TECHNICAL STAFF (LMTS) at Salesforce
Michelle ZhangMichelle Zhang
Software Engineer LMTS at SalesforceSoftware Engineer LMTS at Salesforce
Ken CohenKen Cohen
Account Executive at SalesforceAccount Executive at Salesforce
Holly MerryfullHolly Merryfull
Receptionist at MD ImagingReceptionist at MD Imaging