Rota Tabua
Blakehurst
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Also seeking and able to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Aviation Security Officer
Certis Security
02.2023 - Current
- Performed pat-downs to look for unauthorized materials and weapons.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Monitored CCTV cameras and alarm systems for security breaches.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Warehouse Employee
DHL Supply Chain
05.2019 - 01.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
Customer Service Representative
Service Today
03.2016 - 05.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
MTC Training Solutions
12.2014
Skills
- Customer Relations Skills
- Security Station Experience
- Team Development
- Operations Management
- Clerical Support
- Flexible and Adaptable
Timeline
Aviation Security Officer
Certis Security
02.2023 - Current
Warehouse Employee
DHL Supply Chain
05.2019 - 01.2023
Customer Service Representative
Service Today
03.2016 - 05.2019
High School Diploma -
MTC Training Solutions
Similar Profiles
Robert HalupaRobert Halupa
Security & Facilities Officer at Certis SecuritySecurity & Facilities Officer at Certis Security
Matthew NagleMatthew Nagle
Security Manager at Certis SecuritySecurity Manager at Certis Security
MD RAHMANMD RAHMAN
Duty Shift Supervisor at CERTIS SecurityDuty Shift Supervisor at CERTIS Security
Tarun WadhawaTarun Wadhawa
Security Officer at Certis SecuritySecurity Officer at Certis Security
Natalie AwadNatalie Awad
Director of Sales and Marketing at Sydney Prestige MotorsDirector of Sales and Marketing at Sydney Prestige Motors